Protecting Your Future, One Policy at a Time
Our Mission
At State Farm Insurance in Cary, we believe in empowering families to achieve peace of mind through personalized insurance solutions. We understand that life is full of possibilities, and we're here to protect what matters most - your family, your home, your dreams.
Who We Are
Brittany Monsour, your local State Farm Agent, leads a team of experienced insurance professionals with over 25 years of combined State Farm experience. We are passionate about providing exceptional customer service, guiding you through the process of selecting the right coverage for your unique needs.
Our Expertise
We offer a comprehensive range of insurance products to meet your individual requirements, including:
Personal Insurance
- Auto Insurance
- Homeowners & Condo Insurance
- Renters Insurance
- Personal Articles Insurance
Life & Health Insurance
- Life Insurance
- Health Insurance
Business Insurance
- Business Insurance packages designed to meet your specific industry needs
Our Commitment
We take pride in:
- Providing personalized quotes and recommendations based on your individual needs and budget
- Responding promptly to your inquiries and claims with efficiency and care
- Working with you to navigate the complexities of insurance and ensuring you have the coverage you need
- Building lasting relationships with our customers by treating you like family
Why Choose State Farm Insurance in Cary?
- Local expertise and personalized service
- Competitive rates and customized plans
- Wide range of insurance products to meet every need
- Commitment to customer satisfaction and claims handling
- Convenient location and flexible hours
Get a Personalized Quote Today
Request a quote online or speak with one of our friendly agents to discuss your insurance needs and find the right solutions for you and your family.
Overview of Reviews
The reviews are mixed, with 10 reviewers giving 5-star ratings and 3 reviewers giving 1-star ratings.
Positive Comments
Staff and Service
Many reviewers praised the staff and service of the insurance agency, citing their helpfulness, knowledge, and professionalism. Brittany, Heather, TJ Jackson, Maria Castro Avina, and Kaitlynn were specifically mentioned as providing excellent service.
Praise for Specific Agents
Several reviewers raved about their experiences with specific agents, including TJ Jackson, who was commended for his ability to combine policies and provide significant savings. Brittany was also praised for her informative and professional service.
Positive Experiences
Reviewers reported having positive experiences with the agency, including feeling informed and supported throughout the insurance process. Some mentioned that they felt like they were treated like family or friends.
Negative Comments
Policy Issues
Two reviewers experienced issues with their policies, including incorrect application of payments and notification of a lapse in insurance to the DMV. Another reviewer was unhappy with the handling of their policy cancellation and refund.
Lack of Value
One reviewer felt that the agency provided zero value and required constant contact with corporate to resolve issues.
Poor Service
Another reviewer was disappointed with the service provided, citing a lack of response to their emails and phone calls.
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