Trust us to protect what matters most.
MR Shaw Insurance, located in historic Salem, Massachusetts, has been a trusted and dedicated insurance provider since 1956. Our team of experienced professionals is committed to delivering the highest quality property and casualty insurance products to individuals and businesses in Eastern Massachusetts. At MR Shaw Insurance, we believe that insurance is a business based on trust, and we strive to act as a trusted advisor to each of our clients.
Our Mission
Our mission is to provide superior protection and exceptional service to our clients. We achieve this by continuously developing our professional skills and partnering with leading insurance carriers to offer a broad range of products and competitive pricing. Our promise to put our clients first and above all else is what sets us apart from our peers.
Services
We offer a comprehensive range of personal and business insurance services, including:
- Personal Insurance: Auto, Home, Condo, Flood, Personal Umbrella Liability, Term Life, and Boat Insurance
- Business Insurance: Commercial, Specialty Programs, Condominium Association, Workers' Compensation, and Employee Benefits
Client Services
At MR Shaw Insurance, we understand the importance of providing exceptional client service. We offer a range of client services, including online billing and claims submission, certificate requests, and account management tools. Our experienced team is dedicated to providing prompt and courteous service, ensuring that our clients receive the highest level of support.
Trusted Choice Agency
As a Trusted Choice agency, we are committed to you and dedicated to treating you as a person, not a policy. We pledge to work with you to identify the insurance and financial services that are right for you, guide you through the claims process, and provide 24/7 services for our customers.
Excellent Service from Dedicated Agents
Many customers have praised the exceptional service they received from agents at Shaw Insurance Agency, including Maribel, Victoria Small, Naomi, and Mark. These agents have gone above and beyond to assist customers with their insurance needs, providing quick and accurate responses, and even saving them money on their policies.
Negative Experience with Maribel
One customer had a negative experience with Maribel, who was perceived as unprofessional and made false claims about their shared customer.
Speed and Efficiency
Several customers appreciated the speed and efficiency of the agency's processes, particularly when it came to setting up new policies and handling renewals.
Personalized Attention
Many customers commended the personalized attention they received from their agents, who took the time to explain policies and offered helpful advice.
Competitive Pricing
Several customers were pleased with the competitive pricing offered by the agency, including discounts and savings on bundled policies.
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