At Brent Young Agency LLC, we understand that protecting your investments and loved ones is a top priority. That's why we've been providing comprehensive insurance solutions to individuals and businesses in Connecticut since 1990. Our agency has been built on a foundation of trust, expertise, and a commitment to delivering exceptional customer service.
Our Mission
Our mission is to provide our customers with peace of mind by offering a wide range of insurance products and services tailored to meet their unique needs. We believe that insurance should be a safety net, not a burden. Our goal is to educate our clients on the importance of proper coverage and to provide them with the best possible solutions at an affordable price.
Our Services
We offer a diversified portfolio of insurance products and services, including:
Auto Insurance: Protect your vehicle and assets with our comprehensive auto insurance policies.
Home Insurance: Safeguard your home and personal belongings with our efficient home insurance policies.
Commercial Insurance: Protect your business and assets with our commercial insurance policies, designed to meet the unique needs of entrepreneurs and small business owners.
Boat/Watercraft Insurance: Insure your valuable watercraft with our specialized boat insurance policies.
Condo Insurance: Protect your condominium investment with our comprehensive condo insurance policies.
Flood Insurance: Protect your property from flood-related damage with our specialized flood insurance policies.
Life Insurance: Secure your family's financial future with our life insurance policies, designed to provide financial protection in the event of an untimely passing.
Motorcycle Insurance: Protect your motorcycle investment with our specialized motorcycle insurance policies.
Motor Home Insurance: Insure your motorhome with our comprehensive motorhome insurance policies.
Renters Insurance: Protect your rental property and personal belongings with our efficient renters insurance policies.
RV Insurance: Protect your recreational vehicle with our specialized RV insurance policies.
Umbrella Insurance: Shield yourself and your assets from unforeseen liabilities with our comprehensive umbrella insurance policies.
Our Team
Our team of licensed insurance professionals has over 20 years of combined experience in the industry. We are dedicated to providing personalized service and expert advice to help you make informed decisions about your insurance needs.
Associate Bios
Shanyelle Young: As our Account Development Representative, Shanyelle has over 10 years of insurance experience and is a licensed property and casualty agent, as well as a licensed Real Estate Agent and Broker.
Jermaine King: As a licensed Property & Casualty producer, Jermaine has a strong background in insurance and is dedicated to providing exceptional client service.
Contact Us
At Brent Young Agency LLC, we value our customers and are committed to delivering exceptional service and support. If you have any questions or need assistance with your insurance needs, please don't hesitate to reach out. We are located at 642 Hilliard St, Suite 1226, Manchester, CT 06042, or you can contact us at 860-432-5806 to schedule a consultation.
Overall Experience
The reviews for BYA LLC largely focus on the excellent customer service and competitive rates provided by the agency. Many reviewers emphasize the agency's prompt response to inquiries, friendly staff, and personalized attention to their needs.
Positive Experiences
Several reviewers have had overwhelmingly positive experiences with BYA LLC. Many have praised the agency's quick and painless process, with one reviewer highlighting the effortless switching of insurance providers for a new car purchase. The agency's customer service has also been consistently praised, with many reviewers expressing gratitude for the helpful and knowledgeable staff.
Negative Experiences
However, one reviewer had a starkly different experience with the agency. Maria Torres was extremely dissatisfied with the agency's customer service, citing poor communication and a lack of value for her business. She was unable to get in touch with the owner for months and was unhappy with the agency's pricing policies.
Conclusion
While there is a disparity in the quality of service experienced by some reviewers, the majority of reviews suggest that BYA LLC provides excellent customer service and competitive rates. The agency's responsiveness, professionalism, and personalized attention to its customers have been consistently praised.
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