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Business Details
26 Years
experience
Your Trusted Insurance Partner in West Linn, OR
Gelfand Insurance Group has been serving clients throughout the Pacific Northwest since 2000, providing comprehensive insurance solutions tailored to individual and business needs. Our team of licensed professionals specializes in automobile, homeowners, life, long-term care, disability, and commercial insurance, with a focus on delivering responsive, reliable, and personalized service. Licensed in Oregon, Washington, Idaho, California, Arizona, and Nevada, we partner with top carriers to offer coverage that adapts to evolving client circumstances.

With offices in West Linn, Scappoose, and Vancouver, our agency combines local expertise with industry knowledge to help clients achieve financial security and peace of mind. We prioritize listening to client needs, offering transparent guidance, and maintaining long-term relationships built on trust and expertise.
Services
Auto Insurance Home Insurance Business Insurance Life Insurance Health Insurance
Details
  • Year established: 2000
Highlights and features
  • We have over 20 years of experience in the insurance industry.
  • Our team provides personalized service tailored to individual needs.
  • Licensed in six states to serve diverse regional requirements.
  • We offer comprehensive coverage options for personal and business needs.
  • Our agency partners with top-rated insurance carriers nationwide.
What people say
A+++ service Friendly, professional Saved over $100/month Excellent communication Highly recommend
Services
Auto Insurance
Auto insurance protects vehicles and personal possessions against accidents, theft, and damage. Our policies offer customizable coverage options, including liability, collision, and comprehensive protection. Clients benefit from competitive rates and personalized guidance to ensure adequate financial security for their automotive needs.
Home Insurance
Home insurance safeguards residences and belongings against risks like fire, natural disasters, and liability claims. We provide policies covering structural damage, personal property loss, and additional living expenses. Our team helps clients select coverage that aligns with their home's value and specific risk factors.
Business Insurance
Business insurance protects companies from property damage, liability claims, and operational disruptions. Our offerings include BOPs, workers' compensation, and professional liability policies. We design customized programs to address industry-specific risks and ensure business continuity for Oregon and Pacific Northwest clients.
Life Insurance
Life insurance provides financial protection for beneficiaries in the event of policyholder death. We offer term, whole, universal, and final expense policies to meet diverse needs. Our advisors help clients select coverage amounts and types that align with family needs and long-term financial goals.
Health Insurance
Health insurance solutions cover medical expenses for individuals and employees. We provide plans with access to quality healthcare providers and cost-effective benefits. Our services include evaluating existing coverage, comparing options, and implementing employee benefits packages that attract and retain talent.
People
Scot Gelfand
Agent/Owner
Scot Gelfand founded the agency in 2000 after transitioning to the independent insurance sector in 1997. A graduate of Oregon State University, he actively supports West Linn community events and brings over 25 years of industry experience to client relationships.
Tracy Stephens
Office Manager & Commercial Lines Customer Service Agent
Tracy Stephens manages commercial lines operations with over 20 years of insurance industry experience. A Portland native, she contributes to international humanitarian efforts and enjoys coastal relaxation while prioritizing client satisfaction in commercial insurance solutions.
Christian Garcia
Administrative Manager & Licensed Agent
Christian Garcia specializes in personal and commercial insurance with a focus on clarity and client confidence. An Oregon resident, they balance family life with outdoor adventures while delivering tailored insurance solutions for individuals and businesses across the region.
Nancy Hoyle
Licensed Personal Lines Agent
Nancy Hoyle has been a licensed insurance agent since 2000, serving clients at Gelfand Insurance since 2017. With prior experience at major carriers, she enjoys travel and outdoor activities while providing comprehensive personal insurance solutions to Oregon residents.
Betsy Ralston
Agent
Betsy Ralston specializes in contractors' and commercial insurance with expertise in home, auto, and life coverage. Since joining Gelfand Insurance in 2008, she has become known for exceptional client service, combining insurance knowledge with practical life advice to meet client needs.
Questions
What types of insurance does Gelfand Insurance Group offer?
We provide auto, home, life, health, business, and specialty insurance including contractors' coverage and final expense policies.
How can I get personalized insurance recommendations?
Contact us for a consultation where we'll assess your needs, review existing coverage, and recommend tailored solutions.
Do you serve clients outside Oregon?
Yes, we're licensed in Washington, Idaho, California, Arizona, and Nevada while maintaining Pacific Northwest roots.
What is the claims filing process?
File claims online or contact our office directly for assistance with documentation and timely resolution.
Can you help with commercial insurance for contractors?
Yes, we specialize in contractors' insurance including CCB process guidance and tailored business protection programs.
How do you ensure competitive insurance rates?
We partner with multiple top-rated carriers to compare options and secure cost-effective coverage matching your needs.