Your trusted partner in insurance, serving Wichita and beyond
Welcome to Don Payne Insurance Agency, your trusted partner for all your insurance needs in Wichita, Kansas. Our agency, led by Don Payne, who has over 36 years of experience in the insurance industry, is committed to providing exceptional service and customized insurance solutions to our clients. We are conveniently located at 2610 S. Seneca St Suite 105, having recently relocated due to a fire at our previous office.
Our Mission and Values
At Don Payne Insurance Agency, our mission is to help others by fostering strong relationships and offering a wide range of insurance products. We believe in putting our customers first, providing education on often-complex insurance topics, and offering the reassurance of working with the most financially stable insurance company in the U.S. Our top priority is to serve our customers during their joyous moments and support them in their time of need.
Meet Don Payne
Don Payne, the founder of Don Payne Insurance Agency, brings over 36 1/2 years of experience in the insurance industry, with 12 years in claims and 24 years as a State Farm Agent in Wichita, Kansas. Don met his wife Sheri when they were both 17 years old, and they have built a beautiful family together, including their two daughters, Chandler and Ashley, both master's degree holders in education, and their son, Brock, who is currently attending Kansas University. Don and Sheri are proud grandparents of Easton, Ryker, Bridger, and Aspen Marie.
Our Dedicated Team
Our team at Don Payne Insurance Agency shares Don's passion for helping others and providing top-notch customer service. Our agents are highly knowledgeable in various insurance products and are committed to understanding each client's unique needs to create customized insurance solutions. We are proud of our 4.7 out of 5 average rating on Google, with 47 reviews from satisfied clients.
Insurance Products and Services
Don Payne Insurance Agency offers a comprehensive range of insurance products and services, including:
1. Auto Insurance
2. Motorcycle Insurance
3. Homeowners Insurance
4. Condo Insurance
5. Renters Insurance
6. Business Insurance
7. Life Insurance
8. Health Insurance
9. Pet Insurance
10. Supplemental Health Products
11. Banking
12. Annuities
Our agency is dedicated to offering free quotes for any of our products and helping you and your family with all your insurance needs.
Office Information
Our office hours are Monday to Friday, 9:00 AM - 5:00 PM. We are closed on Saturdays and Sundays, but we are available by appointment for after-hours services. You can reach us by calling (316) 522-4443 or texting us 24 hours a day. Our temporary location is at 2610 S. Seneca St Suite 105, Wichita, KS 67217.
Customer Service
The reviews praise the exceptional customer service provided by Don Payne and his staff. Customers appreciate the friendly, helpful, and responsive nature of the team. They felt treated like family, and their concerns were addressed with kindness, compassion, and reassurance.
Trust and Reliability
Many customers have been with Don Payne for years, and they trust him and his staff implicitly. They appreciate the professional and honest approach, which has earned them a reputation for being reliable and trustworthy.
Competitive Rates and Discounts
Several customers mention the competitive rates and discounts they received, which helped reduce their premiums. This was particularly beneficial for those with teenage drivers.
Personal Touch
The reviews highlight the personal touch provided by Don Payne and his staff. They go above and beyond to help their customers, often providing assistance beyond what is expected. This personalized approach has created a loyal customer base.
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