Insurance that works for you, not against you!
At John Marcelli State Farm Insurance, we are dedicated to providing exceptional insurance services to individuals, families, and businesses in Albuquerque, NM, and surrounding areas. As a locally owned and operated insurance agency, we understand the unique needs of our community and strive to provide personalized solutions to protect what matters most.
Our Story
Our agency was founded by John Marcelli, a seasoned insurance professional with over 30 years of experience. John was born and raised in Albuquerque and has a deep understanding of the local community. He opened his State Farm Insurance office in 1991 and has since built a team of experts with over 100 years of combined experience.
Our Mission
Our mission is to provide top-notch insurance services that cater to the diverse needs of our clients. We believe in building long-term relationships with our clients, and we strive to provide personalized quotes, excellent customer service, and comprehensive insurance solutions that meet their unique requirements.
Insurance Services
We offer a wide range of insurance products, including auto, home, condo, renters, personal articles, business, life, health, pet, recreational vehicles, and boat insurance. Our experienced team will work with you to identify your specific needs and provide customized quotes that fit your budget and lifestyle.
Our Expertise
Our team is comprised of highly trained and experienced insurance professionals who are dedicated to providing exceptional service. We have a passion for helping families and businesses in our community, and we take pride in our ability to provide personalized solutions that meet their unique needs.
Community Involvement
We are proud to be an active member of the Albuquerque community and are committed to giving back. We support local charities and organizations, including the St. Felix Food Pantry and the New Mexico Dental Foundation.
Exceptional Customer Service
The reviewers praised the exceptional customer service provided by Christian Marcelli, John Marcelli, Michelle, and Karen at State Farm. They were commended for their patience, understanding, and expertise in addressing clients' concerns and providing personalized solutions.
Positive Experiences with Claims
Some reviewers shared their positive experiences with claims, including quick response times and professionalism from State Farm. Shannon Francis mentioned that State Farm showed up quickly and removed stress from her situation after being robbed and having her car destroyed by a drunk driver.
Satisfied Long-Term Clients
Many reviewers have been with State Farm for years and are extremely satisfied with their services. They appreciate the personalized attention, professional advice, and competitive rates offered by the agents.
Community Involvement
Darren Arnold praised John Marcelli's commitment to the community, highlighting his participation in a fundraiser golf tournament to raise funds for a local food pantry.
Overall Satisfaction
The reviewers are extremely satisfied with their experiences with State Farm, citing excellent communication, efficiency, and professionalism. They recommend State Farm and its agents to others, highlighting the benefits of working with a local agency.
