Business Details
Your Trusted Insurance Partner in Mesa, AZ
Imes Insurance Associates has been serving the Phoenix Valley for over two decades as a locally-based, family-owned insurance agency. Our experienced agents specialize in auto, home, business, life, health, and specialty insurance solutions tailored to clients across Mesa, Scottsdale, Gilbert, Chandler, and surrounding areas. Licensed in five states, we prioritize personalized service and comprehensive coverage to protect clients' assets, quality of life, and financial well-being. With deep community roots and a commitment to continuous improvement, we combine 20+ years of industry expertise with modern tools like our 24/7 Service247 portal.Our team works directly with clients to navigate insurance complexities, offering expert guidance on policy selection, risk management, and claims processing. We maintain strong relationships with multiple carriers to ensure competitive pricing and customized solutions for both personal and commercial clients. Our dedication to transparency, customer education, and proactive planning has earned us long-term client relationships spanning generations.
Services
Auto Insurance
Home Insurance
Business Insurance
Life Insurance
Motorcycle Insurance
Highlights and features
- We offer 20+ years of local insurance expertise in Phoenix Valley
- Our agents hold professional designations like LUTCF and CISR
- We provide personalized coverage comparisons from multiple carriers
- Our Service247 portal enables 24/7 policy management and claims reporting
- We maintain A+ ratings with major insurance providers like Acuity and Safeco
What people say
Friendly knowledgeable agents
Great rates
Excellent customer service
Competitive pricing
Multi-policy savings
Services
Auto Insurance
We provide comprehensive auto insurance solutions tailored to Arizona drivers' needs. Our policies include collision, comprehensive, bodily injury, and property damage coverage with customizable deductibles. We help clients understand state minimum requirements while offering enhanced protection options like uninsured motorist coverage and safety equipment discounts.
Home Insurance
Our home insurance policies protect against property damage, personal liability, and living expense disruptions. Coverage includes dwelling protection, personal property replacement, and additional structures like garages. We offer specialized policies for condos, manufactured homes, and rental properties while emphasizing risk assessment and proper valuation.
Business Insurance
We design comprehensive business insurance programs including general liability, property protection, workers' compensation, and professional liability (E&O). Our solutions protect against operational disruptions from property damage, lawsuits, or workplace injuries. We specialize in creating bundled packages that address both personal and commercial insurance needs simultaneously.
Life Insurance
We offer life insurance solutions that extend beyond basic coverage to include financial planning components. Our agents help clients understand policy options that protect dependents, cover final expenses, and support long-term financial goals. We emphasize proper coverage amounts and policy structures tailored to individual circumstances.
Motorcycle Insurance
Our motorcycle insurance provides coverage for accident damage, bodily injury, theft, and accessory protection. We offer policies tailored to different bike types including Harley Davidsons and touring motorcycles. Our agents help riders understand state requirements while recommending appropriate coverage levels for their specific riding patterns and storage needs.
People
Perry Imes
Agency Principal
With over 20 years in insurance, Perry holds the LUTCF designation and leads our agency's strategic direction. He specializes in complex insurance solutions and maintains key carrier relationships to benefit clients.
Henry DeVall
Sales Manager
As LUTCF-certified sales manager, Henry oversees our insurance product offerings and team training. He brings extensive experience in both personal and commercial lines to client consultations.
Melinda R. Young-Imes
Business Manager
CISR-certified Melinda manages our business insurance operations. She specializes in commercial risk assessment and coordinates multi-policy packages for business owners.
Candace Contreras
Personal Insurance Sales/Service
Candace handles personal insurance sales and client service. She assists with policy selection, application processes, and ongoing coverage adjustments for individual clients.
Kolby K Imes
Chief Optimist
Kolby brings a positive perspective to our insurance operations. He works with clients to understand their coverage needs while maintaining our agency's customer-centric culture.
Questions
What Arizona auto insurance minimums are required?
Arizona requires $25,000 per person/$50,000 per accident bodily injury liability and $15,000 property damage liability coverage. We help ensure your policy meets these requirements.
How can I lower my home insurance costs?
Bundling policies, maintaining a claims-free record, and installing safety features can reduce costs. We'll help identify applicable discounts when reviewing your coverage needs.
Do I need business interruption insurance?
Yes, it protects your income during recovery from covered losses. We include this in commercial packages to maintain business continuity after property damage events.
What affects my insurance premiums?
Factors include coverage amounts, deductibles, claims history, and risk profiles. Our agents analyze these elements to help you find optimal coverage at competitive rates.
How does the claims process work?
Contact us immediately after an incident. We'll connect you with adjusters, explain documentation requirements, and advocate for fair settlements throughout the claims resolution process.
Can I manage policies online?
Yes, our Service247 portal lets you view policies, report claims, access ID cards, and manage documents 24/7 from any device, with secure access to your insurance information.
