Exceeding expectations, one conversation at a time
For nearly 12 decades, the staff at Smith & Eddy Insurance has been providing quality insurance coverage to our customers. Our agency prides itself on our professional staff of trained agents and customer service representatives who strive to exceed all expectations of our customers. We are a trusted source for home insurance, auto insurance, business insurance, and more. Browse our services and contact us today!
Our History
The history of Smith & Eddy Insurance can be traced back to 1902 when it was known as the McPhail and Cole Agency. In 1930, Mr. I. J. Eddy joined the agency as manager. In June of 1946, Major Robert J. Smith returned from duty in World War II and opened the Smith Insurance Agency. He competed with McPhail and Cole Agency until 1949 when it was mutually agreed to merge the two agencies. Mr. Eddy and Mr. Smith co-managed the agency until 1952 when the Smith and Eddy Insurance Agency was established. In 1957 Mr. Eddy announced his retirement. Mr. Smith promised him that as long as he was alive, his name would "remain on the shingle" and a desk would be available for him. Mr. Eddy passed away in 1978 at the age of ninety-six, however, his name still remains on the shingle. In 2010 the winds of change and expansion took hold of the agency. The Snyder Insurance Agency merged with Smith & Eddy Insurance, Inc in November of 2010. Around the same time, Scottville Farm Bureau Insurance agent Joe Knowles joined in and another merger occurred in February 2011 with the Villadsen Agency. This facilitated the need for our office location at 201 S. Main street in Scottville. The additional experienced personnel and established carriers have been a welcome asset when it comes to serving our clients. So much so that in 2021 the agency has partnered with another long-standing local agency in Grand Haven and continued on the success and expansion of the agency as a whole.
Keystone Partner
As a Keystone Partner, you benefit from working with a local agent who has access to national resources. We stand alongside a network of independent agencies just like ours. Being able to tap the knowledge of many of our industry's brightest minds means we're always learning and growing. This allows us to continually offer you the best solutions available based on your specific needs. Expertise Being part of Keystone gives us access to exclusive knowledge, unmatched experience, and industry insights allowing us to meet your needs, from the straightforward to the more complex. If we don't have an answer, we know someone who does. We'll pass along the experience and expertise directly to you through creative solutions for your most unique challenges. Access Being connected to Keystone provides our agency with unique access to insurance companies. Our relationships enable us to elevate matters beyond the local or regional levels to which most agencies are bound. This national-level connection with local service is something you can't get anywhere else.
Services
At Smith & Eddy Insurance, we can help you navigate the complex world of insurance plans because we are independent agents with a commitment to tailoring insurance coverage to your needs. Whether you need coverage for your home, business, or auto, we can help you find the coverage you need. We also write life insurance policies to protect your family against unfortunate, unforeseen events. A few of our many coverage options include:
- Auto insurance
- Business insurance
- Crop insurance
- Farm insurance
- Health insurance
- Home insurance
- Life insurance
Our Accolades and Awards
Smith & Eddy Insurance is proud of our many accolades and awards we have received over the years. A few of these include; The Ludington/Scottville Chamber of Commerce Business of the Year 2017, the Fremont Insurance Company Agent of the Year 2019 (Best of the Best Award), and the Frankenmuth Insurance Company Life Agency of the Year 2019 and 2020.
Contact Us
To learn more about our insurance services, please do not hesitate to contact us. We're always here to help you find the best coverage for your needs.
Exceptional Service and Professionalism
Most reviewers praised Smith and Eddy Insurance for their exceptional service, professionalism, and personalized attention. Many agents, particularly Joe Knowles, Dean Raven, and Shelby, received high praise for their knowledge, patience, and ability to provide tailored solutions to meet customers' insurance needs.
Streamlined Processes and Friendly Service
Reviewers appreciated the fast and friendly service, with many praising the ease of transition, prompt responses, and efforts to make complex processes seamless. Agents were often described as responsive, flexible, and accommodating, making customers feel valued and understood.
Knowledgeable and Experience Agents
Many reviewers commended agents for their vast knowledge and experience in the insurance industry. They praised agents for staying up-to-date on industry developments, providing transparent explanations, and making informed recommendations that prioritize customers' best interests.
Flexibility and Accommodation
Several reviewers praised agents for their flexibility and willingness to work with customers' unique needs and circumstances. This included accommodating questions, providing Zoom calls, and making adjustments to policies to meet customers' specific requirements.
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