Protecting what matters most to you, one policy at a time.
Your Trusted Local Insurance Partner in Wilmington, DE
Welcome to State Farm Wilmington, your dependable partner for all your insurance needs. I, Ray Romano, alongside my dedicated team, are committed to helping you navigate life's unexpected moments and secure your future.
Comprehensive Coverage for Every Stage of Life
Our comprehensive insurance plans cover every aspect of your life, including:
- Auto Insurance: Find the right coverage for your vehicle, whether it's a family car, a classic muscle car, or a motorcycle.
- Homeowners & Renters Insurance: Protect your home and belongings from unexpected events like fire, theft, or storms.
- Life Insurance: Secure your family's future with affordable life insurance options, ensuring financial stability in the event of loss.
- Business Insurance: Custom plans for your unique business needs, whether you own a small business or a large corporation.
- Health Insurance: Get personalized healthcare coverage to fit your needs and budget.
Driven by Customer Care
We believe in building strong relationships with our clients and offering exceptional customer service. Our team takes the time to understand your individual needs and provide personalized plans that align with your goals. We will always be transparent, clear, and responsive to your questions and concerns.
Active Involvement in the Community
As a proud member of the Wilmington community, I am actively involved in local organizations and events. I believe in giving back to the place that has supported me throughout my life.
Join us for a personalized insurance review and discover the peace of mind that comes with knowing you're protected. Contact us today and let us help you navigate life's journey with confidence!
Customer Experience
The reviews highlight a mix of positive and negative experiences with Ray Romano's State Farm agency. On the negative side, customers have reported issues with overcharging, miscommunication, and cancelation notices. Some customers have also experienced rude behavior from agents and a lack of clear communication about their policies.
Billing Issues
Several customers have reported issues with billing, including overcharging and unexpected changes to their premiums. In some cases, customers have received cancelation notices due to billing errors.
Agent Communication
Some agents have been reported to be unhelpful and unresponsive, leading to frustration and distrust among customers. In some cases, agents have made promises that they have not kept, such as resolving billing issues or providing accurate information.
Positive Experiences
On the positive side, some customers have reported excellent experiences with the agency, particularly with agents Melissa and Kimberly. These agents have been praised for their helpfulness, professionalism, and attention to detail.
Praise for Specific Agents
Several customers have praised specific agents for their excellent service, including Melissa, Kimberly, and Ray Romano himself. These agents have been described as knowledgeable, patient, and courteous, and have provided personalized attention to customers' needs.
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