Protecting You and Your Loved Ones, One Policy at a Time.
At Tommy Brooks State Farm Insurance, we are dedicated to providing top-notch insurance services to individuals, families, and businesses in Nevada, Arizona, Utah, and Oregon. As an award-winning insurance agent, Tommy Brooks has been recognized for his exceptional services in providing personalized insurance coverage to meet the unique needs of his clients.
Our Story
Tommy Brooks, a native of Las Vegas, was born and raised in a family of UNLV Alumni. His upbringing in New Orleans played a significant role in shaping his character, and he later pursued his education at Gonzaga University in Washington State. After graduating, he returned to his hometown of Las Vegas to start his professional journey. A personal experience with State Farm Insurance became a turning point in his career path when his truck and personal belongings were lost in an unfortunate accident. Grateful for the coverage provided by State Farm, Tommy decided to transition from his finance background to the insurance industry. In 2010, he opened his doors as a State Farm Insurance agent, offering his experience to help policyholders find the insurance policies that suit their unique needs.
Our Mission
With a strong emphasis on customer satisfaction, Tommy and his dedicated team take pride in assisting policyholders with various insurance requirements, including saving money on policies, guiding them through claims processes, and helping with future planning. Specializing in relocation to Las Vegas, Henderson, and Summerlin, NV, Tommy's office is well-equipped to support individuals and businesses with their Auto, Life, Homeowners, Renters, Business/Commercial, and other insurance needs across Nevada, Arizona, Utah, and Oregon.
Our Services
We offer a wide range of insurance products, including Auto, Motorcycle, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet, and Recreational Vehicles Insurance. Our team is committed to providing personalized assistance and reliable coverage to ensure that our clients receive the best possible service. We understand that every individual and business has unique needs, and we take the time to understand our clients' requirements to provide tailored insurance solutions.
Our Values
At Tommy Brooks State Farm Insurance, we value our clients and strive to provide exceptional customer service, personalized attention, and expert guidance to help our clients make informed decisions about their insurance needs. We believe in building long-term relationships with our clients, and our team is dedicated to providing trusted advice and support every step of the way.
Agents' Exceptional Service
The reviews highlight the exceptional service provided by the agents at State Farm, particularly Zarriyah Brooks, Brittny, Stephany, and Erika Jauregui. These agents have gone above and beyond to ensure their clients receive the best possible service and coverage.
Positive Experiences
Many clients have expressed their gratitude for the agents' professionalism, kindness, and patience. They have praised the agents' ability to explain complex policies in a clear and concise manner, making them feel informed and confident in their insurance decisions.
Appreciation for Personalized Service
Several clients have mentioned that the agents made them feel like more than just an account number. They have appreciated the personalized service, attention to detail, and willingness to go the extra mile to ensure their needs are met.
One Negative Experience
However, one client, Charles Mapili, expressed disappointment and frustration with State Farm's decision to cancel his policy after 35 years of continuous service, citing a recent claim as the reason. He felt that his long-term loyalty and good record were not taken into consideration.
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