Protecting your home, your family, and your financial future.
Since 1998, Parkwood Insurance has been serving the Dallas-Fort Worth (DFW) area and the state of Texas as an independent insurance agency. As a local, family-owned business, we understand the importance of protecting our customers and their assets. Our team is dedicated to providing personalized service and expert guidance to help individuals, families, and businesses navigate the complex world of insurance.
Personal Insurance Services
At Parkwood Insurance, we offer a wide range of personal insurance products to protect your home, family, and financial future. Our personal insurance services include:
- Homeowners Insurance: We understand the importance of protecting your most valuable asset - your home. Our home insurance policies provide comprehensive coverage for your home and its contents, as well as liability coverage in case of accidents or injuries on your property.
- Auto Insurance: We offer a variety of auto insurance options to suit your needs, including liability coverage, collision coverage, and comprehensive coverage.
- Personal Umbrella Insurance: Additional liability coverage to protect your assets in case of an unexpected event or accident.
- Life Insurance: We offer term life insurance and whole life insurance policies to help you provide for your loved ones in the event of your passing.
- Renters Insurance: If you rent your home, we can provide coverage for your personal property and liability in case of an accident or theft.
- Specialty Dwelling Insurance: We offer specialized insurance coverage for unique properties, such as vacation homes or seasonal properties.
Commercial Insurance Services
At Parkwood Insurance, we also provide a range of commercial insurance services to protect your business, including:
- Business Owners Policy (BOP): A comprehensive policy that combines property and liability coverage for your business.
- Commercial Property Insurance: Coverage for your business premises, including buildings, equipment, and inventory.
- Commercial Auto Insurance: Liability coverage for your business vehicles.
- Commercial Construction Insurance: Coverage for construction projects, including buildings, equipment, and materials.
- Equipment Coverage: Insurance for your business's equipment, including machinery, tools, and vehicles.
- General Liability Insurance: Protection for your business against claims of negligence or injury.
- Workers Compensation Insurance: Coverage for employee injuries or illnesses on the job.
- Oil and Gas Insurance: Specialized insurance coverage for the oil and gas industry.
Working with Us
At Parkwood Insurance, we take the time to understand your unique needs and customized insurance solutions to fit your budget and lifestyle. Our experienced agents are dedicated to providing personalized service and expert guidance to help you make informed insurance decisions. We work with multiple major insurance carriers to ensure you receive the best coverage at the best rates.
Overall Experience
The reviews of Parkwood Insurance are mixed, with some customers having a positive experience and others experiencing difficulties. The company's communication skills are praised by some, but others report poor communication when trying to cancel or resolve issues.
Communication Issues
Some customers have reported difficulties getting in touch with the company when they need to cancel or resolve issues. One reviewer mentioned that they were promised a phone call but never received one, and instead, a random person called to inform them they were still paying for insurance. Another reviewer experienced a delay in communication when trying to resolve a problem with their pickup insurance.
Customer Service
On the other hand, many customers have praised the company's customer service. The reviewers have complimented Chris, Audrey, and Nancy for being knowledgeable, helpful, and professional. They have also praised the company's prompt communication, thorough work, and ability to find the best coverage.
Insurance Performance
Some customers have experienced issues with insurance performance, including missed notifications and lost coverage. One reviewer reported that the company failed to notify their bank of the renewal, leading to the loss of insurance coverage and resulting in thousands of dollars in fees.
Recommendations
Despite the mixed reviews, many customers have highly recommended Parkwood Insurance. They have praised the company's ability to customize their home and auto insurance needs, provide good value, and respond promptly to their requests and questions.
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