Business Details
Your Trusted Insurance Partner in Silver City, NM
At Insurance First, we bring over two decades of industry expertise to deliver tailored insurance solutions that balance cost-effectiveness with comprehensive protection. Founded by Chelsea Hotchkiss, a Silver City native with 27 years of experience, our agency prioritizes personalized service and client education to safeguard assets across New Mexico, Arizona, Colorado, and Texas. Our team, including dedicated customer service representative Laverne Marias, leverages extensive resources and a customer-centric approach to ensure clients receive optimal coverage without overpaying.We specialize in auto, home, business, and specialty insurance, serving both individuals and commercial clients with integrity and local market knowledge. Our commitment to transparency and community engagement underscores our reputation as a trusted insurance partner in the Southwest region.
Services
Auto Insurance
Home Insurance
Business Insurance
Mexico Insurance
Recreational Vehicle Insurance
Trucking Insurance
Special Events Insurance
Bonds
Flood Insurance
Renters Insurance
Highlights and features
- We offer 27 years of industry experience in personalized insurance solutions.
- Our team provides tailored coverage recommendations without overpaying.
- We specialize in educating clients about asset protection strategies.
- We serve multiple states with localized market knowledge and resources.
- Our customer-centric approach prioritizes transparency and community trust.
Services
Auto Insurance
We provide comprehensive auto insurance solutions for personal, commercial, and specialty vehicles. Our policies protect against liability, collision, and uninsured motorists while offering customizable options for classic cars, Mexico travel, and commercial fleets. With access to top-tier carriers, we ensure competitive rates and tailored coverage that adapts to evolving client needs.
Home Insurance
Our home insurance policies cover primary residences, rental properties, and seasonal homes against fire, theft, and natural disasters. We specialize in flood insurance, manufactured home coverage, and Mexico property protection. Clients benefit from personalized risk assessments and policy structures that balance affordability with comprehensive safeguards for their most valuable assets.
Business Insurance
We offer tailored business insurance packages including general liability, property protection, and professional liability policies. Our services extend to directors and officers insurance, workers' compensation, and specialized coverage for equipment, vacant lots, and active shooter scenarios. Businesses gain access to risk management strategies designed to protect operations and financial stability.
Mexico Insurance
Our Mexico insurance solutions provide cross-border protection for vehicles, homes, and travelers. Policies cover auto rentals, property ownership, and recreational vehicles while addressing unique regional risks. Clients receive bilingual support and compliance guidance to ensure seamless coverage when navigating international insurance requirements.
Recreational Vehicle Insurance
We specialize in insurance for boats, ATVs, motorcycles, and side-by-side vehicles. Our policies protect against accidents, theft, and weather-related damage while offering flexible terms for seasonal use. Clients benefit from expert guidance on coverage limits and endorsements tailored to recreational vehicle ownership and usage patterns.
People
Chelsea Hotchkiss
Agency Owner
With 27 years of experience, Chelsea Hotchkiss leads Insurance First as a Silver City native committed to personalized insurance solutions. Her expertise in balancing cost and protection drives the agency's client-focused approach across multiple states.
Laverne Marias
Customer Service Representative
Laverne Marias joined Insurance First in 2024, bringing a marketing background and passion for client education. Her focus on tailored insurance solutions aligns with the agency's commitment to community-driven service and customer satisfaction.
Questions
What types of insurance do you offer?
We provide auto, home, business, Mexico, recreational vehicle, and specialty insurance including bonds and event coverage across multiple states.
How do you personalize insurance coverage?
Our team conducts detailed risk assessments and leverages 27 years of experience to tailor policies that match individual client needs and budget constraints.
Do you serve areas outside New Mexico?
Yes, we provide insurance solutions in Arizona, Colorado, Texas, and offer international coverage for Mexico properties and vehicles.
What sets your agency apart?
We combine localized expertise with nationwide resources, prioritizing client education and transparent pricing to deliver reliable protection without overpayment.
