Committed To Our Community
At Roberts Insurance Group, LLC, we understand that choosing the right insurance provider can be a daunting task. That's why we're committed to providing personalized attention and quality customer service to create an experience that's difficult to find in today's market. Our family-owned and operated agency has been a part of the Venice, Florida community for over 30 years, and we're proud to serve individuals and businesses in the area.
Our History
Roberts Insurance Group, LLC was founded by Wayne Roberts in 1985, after he graduated from the University of Florida. With the support of his wife Karen, Wayne opened the agency with a vision to provide quality insurance solutions to individuals and businesses in the Venice area. Over the years, the agency has grown and expanded its services to meet the evolving needs of its clients.
Our Services
At Roberts Insurance Group, LLC, we offer a wide range of insurance services to meet the diverse needs of our clients. Our services include:
Home Insurance: Protect your most significant financial investment, your home, with our comprehensive home insurance policies. Our experts will help you customize a policy that suits your unique needs.
Auto Insurance: Whether you're driving a family sedan or a luxury sports car, our auto insurance policies will provide you with the coverage you need in case of accidents, theft, or other unexpected events.
Umbrella Insurance: In the event of a catastrophic financial event, our umbrella insurance policies can provide you with additional protection and peace of mind.
Business Insurance: At Roberts Insurance Group, LLC, we understand the importance of protecting your business from unexpected losses. Our business insurance policies will provide you with the coverage you need to ensure the continued success of your company.
General Liability Insurance: Whether you're a business owner or an individual, our general liability insurance policies can provide you with the protection you need in case of unexpected events.
Boat Insurance: If you enjoy spending time on the water, our boat insurance policies can provide you with the coverage you need to protect your investment.
Our Agents
Our team of trusted insurance professionals is dedicated to providing you with personalized attention and quality customer service. Our agents have years of experience and knowledge in the insurance industry, and we're committed to helping you find the right insurance policy that meets your unique needs.
Meet the Agents
Wayne Roberts, C.E.O. and Principal Agent, has over 40 years of experience in the insurance industry and has been a key member of the Venice community for many years. Blake Roberts, Vice President and Associate Agent, is a native Floridian and has over 15 years of experience in the insurance industry. Our team of agents includes Danny Nichols, Jim Clinch, Matt Britton, and Tara Valentino, each with their own unique experience and expertise in the insurance industry.
Our Commitment
At Roberts Insurance Group, LLC, we're committed to providing you with the best insurance solutions to protect your investments and provide you with peace of mind. Our team of experts is dedicated to providing you with personalized attention and quality customer service. Contact us today to learn more about our services and how we can help you find the right insurance policy that meets your unique needs.
Overall Satisfaction
Roberts Insurance Group has received mixed reviews from customers, with some expressing high levels of satisfaction and others experiencing issues with service and communication.
Positive Reviews
Several reviewers have praised the agents at Roberts Insurance Group for their professionalism, expertise, and friendly demeanor. Authors Stephanie Gaulter and Heather Guido have given the company 5-star reviews, with Gaulter praising agent Matt Britton for his ability to find the best rates and provide prompt and efficient service. Guido thanked agent Danny Nichols for helping her find coverage for her home purchase and being available after hours to address her concerns.
Negative Reviews
However, several reviewers have expressed frustration with the company's service and communication. Author Rick Birmingham initially gave the company 1-star review due to difficulty getting anyone to contact him, but eventually had a positive experience with another agent. Author Mahlon Otero gave the company 2-star review due to his agent not following up on promised quotes and canceling his policy. Author Kristen Lee gave the company 1-star review due to poor service and lack of follow-through, and author Brian King was pleased with the quotes provided by Brent, an agent at the company.
Communication Issues
Several reviewers have mentioned issues with communication, including difficulty getting agents to return phone calls or respond to emails. Author Rick Birmingham and Author Kristen Lee both mentioned that they had to follow up multiple times to get someone to contact them, while Author Mahlon Otero expressed frustration with his agent not following up on promised quotes.
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