Exceeding customer expectations at each opportunity.
At Jackson Insurance Agency, we have been proudly serving the people of Fayette and surrounding counties for over 75 years. As an independent insurance agency, we represent multiple insurance companies, allowing us to provide our clients with a wide range of insurance options tailored to their specific needs. Our experienced and committed staff is dedicated to providing personalized service, ensuring that each client receives the coverage they need at a competitive price.
Our History
Established in 1947, our agency has grown to become a full-service insurance agency, providing years of service to the local community. For over 75 years, we have been located on the Court House Square, making us a staple in the community. Our agency has built a reputation for excellence, and we continue to strive for the highest standard of excellence in all that we do.
Our Services
We offer a comprehensive range of insurance services, including auto insurance, business insurance, financial coverages, home insurance, pet insurance, and more. Our experienced agents will work with you to understand your unique needs and provide personalized insurance solutions that meet your specific requirements. Whether you need coverage for your home, business, or auto, we have the expertise to guide you through the complex world of insurance plans.
Our Commitment
At Jackson Insurance Agency, we are committed to providing exceptional service to our clients. We believe in building long-term relationships, and we strive to establish a solid relationship of mutual trust and service with each of our clients. We are dedicated to reducing your insurance cost and reducing gaps in coverage, ensuring that you have the peace of mind you deserve.
Overall Impression
The reviews for Jackson Insurance Agency are overwhelmingly positive, with many reviewers raving about the professional staff, excellent service, and high standards of integrity. The agency has been serving clients for decades, and many have been satisfied with the results.
Principles and Quality of Service
Many reviewers praised the agency for its professionalism, with some stating that the staff is "caring, " "highly intelligent, " and "operated by persons of high standards and integrity." Reviewers also appreciated the agency's responsiveness, with one reviewer stating that they were "very helpful and fast" in answering questions and providing services. Additionally, some reviewers praised the agency for its value, stating that it provides "great coverage for your needs" and is "top drawer."
Convenience and Atmosphere
Reviewers also praised the agency's office, describing it as "convenient, " "clean, " "classy, " and having a "great business atmosphere." The agency's parking options were also highlighted, with some reviewers noting the availability of dedicated parking spaces and additional public parking options.
Some Minor Discrepancies
One reviewer, Debra Strickland, had a slightly less positive experience with the agency, stating that while the agent was friendly, there were some issues with communication and paperwork related to her mother-in-law's water damage claim.

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