WE'RE WITH YOU EVERY STEP OF THE WAY
Our Story
Hurley Insurance Group has been proudly serving Fayetteville, North Carolina and surrounding areas for over 30 years. Founded on the principle of taking care of our customers and their needs, we've built a reputation for personalized service and comprehensive insurance solutions. With over 275 years of combined industry experience on our team, we're well equipped to provide tailored insurance policies that meet your unique needs.
What We Do
We offer a comprehensive array of personal and commercial insurance products to protect what matters most to you. Our services include:
Personal Insurance
- Auto Insurance: Designed to safeguard your vehicle and provide peace of mind on the road.
- Home Insurance: Comprehensive coverage for your home against unexpected events like fire, theft, or damage.
- Life Insurance: Provide financial security for your loved ones in the event of your passing.
Commercial Insurance
- Commercial Auto Insurance: Customized coverage for your business fleet.
- Business Property Insurance: Protection for your business property and inventory.
- General Liability Insurance: Essential coverage for potential risks associated with your business operations.
Our Values
As a local agency, we strongly believe in:
- Customer Focus: We prioritize personalized attention and responsive service.
- Integrity: We operate with honesty and transparency in everything we do.
- Community Involvement: We are dedicated to serving and supporting our local community.
Our Mission
Our mission is to provide our clients with:
- Tailored Insurance Solutions: We work closely with you to understand your unique needs and provide customized insurance plans.
- Exceptional Customer Service: We are committed to providing unparalleled customer experiences through personalized interaction and timely response.
- Peace of Mind: We want you to feel secure knowing your insurance needs are in expert hands.
Get a Quote Today
Contact us today for a personalized quote and personalized insurance plan that meets your specific needs. We look forward to discussing your insurance needs and protecting what matters most to you.
Excellent Customer Service
The reviews highlight the exceptional customer service provided by Hurley Insurance Group. The staff, including Sarah, Traci Marley, Wendy Trotter, Karen Dickey, Missy, Judy, Brad Hurley, and others, are praised for their professionalism, friendliness, and knowledge. They are commended for going above and beyond to assist customers with their concerns, answering questions, and resolving issues promptly.
Quick and Efficient Process
Many reviewers appreciate the quick and efficient process of obtaining insurance policies and resolving claims. The staff is commended for their ability to get customers situated quickly and providing competitive premiums.
Personalized Service
Customers feel valued and taken care of by the personalized service provided by Hurley Insurance Group. The staff is described as being willing to go the extra mile to ensure customers' needs are met, and they are commended for their responsiveness and care.
Accident Forgiveness and Claim Resolution
Some reviewers express satisfaction with the accident forgiveness feature and the efficient claim resolution process. They appreciate the professionalism and care shown by the staff during this process.
Long-term Satisfaction
Many customers have been with Hurley Insurance Group for years and continue to be satisfied with the service they receive. They appreciate the professionalism, knowledge, and responsiveness of the staff, which has led to their long-term loyalty.
Negative Review
One reviewer expressed dissatisfaction with the service they received, citing a lack of assistance from the claims adjuster and issues with policy coverage.
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