Manage Risk with Confidence
Our Mission
Thompson Durkee Insurance Agency has been proudly serving the Wausau and Wisconsin communities since 2001. We take pride in providing personalized insurance solutions and comprehensive protection to individuals, families, and businesses. Our team of experienced professionals work with you to assess your unique needs and find the right insurance plans to fit your specific requirements.
Who We Are
Our agency is an independent insurance agency, which means we partner with multiple highly-rated insurance companies to offer you a wide range of options. This allows us to find you the best coverage at competitive rates. With over 117 years of combined industry experience, our team has the expertise and knowledge to guide you through the complex world of insurance.
Our Expertise
We provide a comprehensive range of insurance solutions, including:
Personal Insurance
- Auto Insurance
- Home Insurance
- Life & Financial Insurance
- Personal Umbrella Insurance
Business Insurance
- Business Insurance
- Workers Compensation Insurance
- Farm Insurance
- Business Owners' Package (BOP) Insurance
Specialty Insurance
- ATV Insurance
- Classic Car Insurance
- Motorcycle Insurance
- RV Insurance
Our Commitment
At Thompson Durkee Insurance Agency, our primary focus is on building lasting relationships with our clients. We are committed to:
- Providing personalized attention: We take the time to understand your individual needs and concerns.
- Transparency and communication: We explain your coverage options clearly and answer any questions you have.
- Competitive rates: We compare quotes from multiple carriers to find you the most affordable coverage.
- Exceptional service: We are dedicated to responding promptly to your needs and handling any claims efficiently.
Contact Us Today
Contact Thompson Durkee Insurance Agency today to discuss your insurance needs and get a personalized quote. Our experienced team is ready to provide you with the guidance and protection you need to navigate life's uncertainties and achieve peace of mind.
Quality of Service
Overall, the majority of reviewers have had a positive experience with Thompson Durkee Insurance Agency, praising their professionalism, responsiveness, and competitive rates. Several reviewers mentioned that they have switched to this agency from others, citing improved service and rates.
Communication
Many reviewers commended the agency's staff, particularly Chad, Jane, and Eric, for being responsive and communicative. They appreciated prompt responses to their inquiries, helpful explanations of insurance terms, and attention to detail.
Customer Service
The agency's customer service was highly praised, with reviewers describing it as "friendly, " "professional, " and "personable." Some reviewers mentioned that they had a personal insurance agent who helped them through the process, making them feel valued and understood.
Insurance Expertise
Reviewers praised the agency's insurance expertise, with some mentioning that they had successfully transferred their IRAs to get better returns. The agency's ability to handle claims and provide timely settlement was also highlighted.
Negative Comments
Unfortunately, one reviewer had a negative experience, citing that the agency took money for a policy they never fulfilled, canceled it, and refused to refund their money.
Summary
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