Your Health, Our Priority
Our Mission
Senior Services of Illinois, Inc. (SSI) and its subsidiary, Consumers Direct Insurance Services (CDIS), have been providing exceptional insurance guidance and solutions to individuals for over two decades. Guided by a strong commitment to client service and ethical practices, we empower our clients to navigate the complexities of healthcare and financial planning with confidence.
Who We Are
Established in 1997, SSI and CDIS are independent, authorized, and exclusive general agents for Blue Cross and Blue Shield of New Mexico. Our team of experienced and certified insurance professionals work collaboratively to tailor plans and solutions to meet individual needs and goals.
What We Do
We offer a comprehensive range of insurance products and services, including:
Medicare Solutions
- Medicare Advantage plans with $0 premiums and deductibles
- Medicare Supplement plans to reduce out-of-pocket expenses
- Prescription drug coverage tailored to individual needs
Health Insurance
- Affordable Care Act plans with various coverage levels to fit budgets
- Individual and family health insurance plans that provide access to quality healthcare
Additional Services
- Travel insurance to protect against unexpected emergencies
- Educational seminars and workshops to demystify insurance concepts
Our Guiding Principles
- Client-centered care: We prioritize understanding your unique needs and providing personalized guidance.
- Integrity and transparency: We uphold the highest ethical standards and always act in your best interests.
- Accessibility and responsiveness: We are committed to providing clear and accessible information and responsive customer service.
- Continuous improvement: We actively seek to refine our services and enhance the client experience.
Our Team
Our team of experienced agents and advocates have deep expertise in various insurance disciplines. We are passionate about helping our clients navigate the complexities of healthcare and insurance, ensuring they have the knowledge and support they need to make informed decisions.
Excellent Customer Service Experience
The reviewers praised the exceptional customer service they received from the representatives of Blue Cross Blue Shield. They highlighted the representatives' knowledge, patience, and ability to explain complex information in an easy-to-understand manner.
Positive Experience with Representatives
Many reviewers specifically mentioned the names of the representatives who assisted them, including Jenna, Aurora, Lauren, Phil, Kayla, Brittany, Marcia, Beverly, Rebekah, Kristin, Marc, Cynthia, and Kimmy. They described these representatives as friendly, helpful, and professional.
Highly Recommended
The reviewers highly recommended the representatives and the company, stating that they would not hesitate to use their services again. They appreciated the personalized attention they received and the extra effort the representatives put in to ensure their needs were met.
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