Welcome to Our Insurance Agency
At our insurance agency, we are dedicated to providing top-notch insurance services to the residents of Grand Rapids, MI, and the surrounding areas. As a bilingual office, we cater to both Spanish and English-speaking customers, ensuring that everyone can access the insurance products they need. Our team is led by Danielle Rowland, a State Farm Insurance Agent since 2009, who is deeply integrated into the local community. With affiliations with the Rotary Club of Grand Rapids, the Grand Rapids Chamber of Commerce, and the Heartside Business Association, we are committed to community engagement and support.
Our Mission
Our mission goes beyond offering insurance. We aim to provide outstanding service and fulfill our duty to safeguard what matters most to our customers, allowing them to concentrate on achieving their life goals. We understand that insurance is a crucial aspect of financial planning, and we are here to help our customers make informed decisions about their insurance needs.
Insurance Products Offered
We offer a comprehensive range of insurance products to meet the diverse needs of our customers. Our insurance products include:
- Auto insurance
- Homeowners insurance
- Condo insurance
- Renters insurance
- Personal articles insurance
- Business insurance
- Life insurance
- Health insurance
- Pet insurance
- Other products, including banking, mutual funds, and annuities
Our team is here to help you navigate the insurance landscape and find the right products for your needs. We are committed to providing personalized service and ensuring that our customers have the coverage they need to protect their assets and loved ones.
Visit Us Today
Our office is located in the heart of Grand Rapids, MI, with free parking available in the Monroe Center ramp attached to our building. We are open Monday through Friday from 9:00 am to 5:00 pm, and we offer appointments on Saturdays and evenings to accommodate our customers' schedules. You can also contact us by phone, text, or email to request a free quote or learn more about our services.
At our insurance agency, we are dedicated to providing exceptional service and helping our customers protect what matters most. Contact us today to learn more about how we can help you secure your financial future.
State Farm Insurance Review
The majority of reviewers have had overwhelmingly positive experiences with Danielle Rowland and her team at State Farm Insurance. Many reviewers praised Danielle's exceptional knowledge, patience, and helpfulness in explaining their insurance policy options. Reviewers appreciated her prompt responses to their inquiries and her ability to tailor policies to their specific needs.
Service and Communication
Several reviewers praised the team's excellent customer service, noting that they were always responsive, polite, and went above and beyond to address their concerns. Samantha, a staff member, was particularly commended for her detailed explanations and helpfulness. Reviewers also appreciated the office's use of technology, making it easy to access information and communicate with Danielle and her team.
Claims Process
A few reviewers appreciated the smooth and efficient claims process, with Danielle and Samantha checking in regularly to ensure everything was taken care of. Reviewers praised the team's proactive approach and willingness to accommodate unique circumstances.
Consistency and Value
A reviewer commended the office for consistently providing six-star value in a five-star rated world, noting that they had kept pricing competitive over the years. Another reviewer lauded the team's ability to provide personalized, tailored services that saved them hundreds of dollars on their insurance premiums.
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