Helping you protect what matters most
Our Story
At Ford Insurance, we've been dedicated to protecting people, property, and dreams since 1964. Our mission is to provide exceptional service and expertise to help you navigate the complexities of insurance. We believe that insurance is more than just a policy; it's about peace of mind, security, and protection for what matters most to you.
Our Services
Our comprehensive range of insurance services includes:
Home Insurance
Protection for your home, possessions, and liability against accidents or injuries that may occur on your property.
Auto Insurance
Financial protection against physical damage or bodily injury resulting from a traffic collision.
Business Insurance
The best way to minimize financial risks associated with unexpected events like injuries or lawsuits.
Specialty Insurance
Protection for non-traditional items or risk management not included in other policies.
Our Team
Our team has over 185 years of combined experience in the insurance industry and is passionate about delivering exceptional service. We believe in treating you like family, and our knowledgeable agents will work closely with you to understand your unique needs and provide personalized solutions.
Meet our Team
Our dedicated staff includes:
- Mark Swartz, President and Agency Principal - Licensed Insurance Agent
- Karen Mitchell, Personal Lines Department Manager - Licensed Insurance Agent
- Cindy Campbell, Business Development Director - Licensed Insurance Agent
- Tiffany Greer, Personal Lines Account Manager - Licensed Insurance Agent
- Adele Jackson, Personal Lines Account Manager - Licensed Insurance Agent
- Casady Massey, Personal Lines Account Manager - Licensed Insurance Agent
- Jordan Massey, Commercial Lines Sales - Licensed Insurance Agent
- Keasha McCallister, Commercial Lines Account Manager - Licensed Insurance Agent
- Brooke Newhart, Commercial Lines Account Manager - Licensed Insurance Agent
- Lillian Montalvo, Office Assistant - Registered Customer Representative
Our Commitment to Community
At Ford Insurance, we believe in giving back to our community. We proudly support local non-profits and organizations, including the Kissimmee Valley Livestock Show, and regularly participate in community events and charity functions.
Get Started
As an independent insurance agency, we work with multiple carriers to provide the best solutions and prices for your insurance needs. Request a quote today and experience the Ford Insurance difference.
Insurance Agency Performance
Customer Service
Reviews highlight the exceptional customer service provided by Ford Insurance, with many praising the friendly, genuine, and knowledgeable staff. Customers appreciate the personalized attention and ease of communication with agents like Keasha, Karen Mitchell, Cathy Vickers, and Brooke.
Insurance Coverage and Rates
Ford Insurance is commended for providing affordable insurance options, with customers expressing satisfaction with the rates and coverage offered. The agency is able to find the best rates and work in the client's best interests.
Commercial and Business Insurance
The agency's commercial insurance services receive high praise, with customers valuing the expertise and personalized service provided. Ford Insurance is able to meet the unique needs of businesses, including non-profit organizations.
Claims Handling
While most reviews are positive, one review criticizes the agency's handling of a claim, citing poor communication and delays.
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