Protecting Your Tomorrow, Today!
At Valley West Insurance Services, we pride ourselves on being an independent insurance agency that truly understands the needs of our community. As a locally owned business, we take pride in our ability to provide a wide range of coverage options at affordable rates for customers all over the North Bay.
Our Mission
Our mission is to help individuals, families, and businesses secure custom insurance packages tailored to meet their unique needs and budget. We strive to go above and beyond with exceptional and unique customer service that exceeds our clients' expectations. Our experienced, professional, and friendly team of agents is committed to providing top-notch service to our clients.
Our Services
We offer a broad range of insurance services, including commercial/business insurance, auto insurance, DUI/SR22 insurance, motorcycle insurance, surety and fidelity bonds, commercial auto insurance, homeowner insurance, property insurance, renters insurance, boat/RV insurance, seasonal and vacation insurance, and more. Whether you're a business owner, homeowner, or individual, we have the expertise and resources to help you find the perfect insurance solution.
Our Commitment
At Valley West Insurance Services, we are committed to building long-term relationships with our clients. We believe in taking the time to understand our clients' unique needs and providing personalized service that meets their individual requirements. Our dedicated team of agents is always available to answer questions, provide quotes, and help our clients navigate the complex world of insurance.
What Our Clients Say
But don't just take our word for it! Our clients rave about our exceptional service, competitive rates, and personalized attention. Check out our top-rated reviews and see for yourself why Valley West Insurance Services is the go-to insurance agency in Santa Rosa, CA.
Overall Impressions
Valley West Insurance seems to have a positive reputation, with many customers praising their excellent service, knowledgeable staff, and efficient process. The vast majority of reviewers, including Mark G., Sage James, Diego Mateo, and many others, have given the company 5-star ratings.
Service and Staff
The reviews highlight the importance of a personal touch in insurance services. Many customers mention specific agents, such as Tania, Bernadine, Jorge, and Briseida, who provided exceptional service, answered questions, and made them feel comfortable and cared for. Customers appreciate the friendly and helpful environment, which sets Valley West Insurance apart from other insurance providers.
Insurance Services
The reviews suggest that Valley West Insurance offers a wide range of insurance services, including auto, home, and DMV registration. Customers praise the ease of use and the fast processing of their policies. Some reviewers also appreciate the competitive rates and personalized quotes provided by the agency.
Negative Experiences
On the other hand, one reviewer, Crush, had a negative experience with the agency. They claim that the office did not accurately cancel their insurance, resulting in additional charges and inconvenience.
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