Copeland Insurance Service

At Copeland Insurance Services, we're dedicated to providing unparalleled service and expert guidance in the realm of employee benefits and insurance solutions. With over three decades of experience, our team of professionals has established itself as a trusted partner for businesses seeking to optimize their benefits programs.

Our Philosophy

As an insurance agency specializing in employee benefits, we believe that our primary objective is to provide exceptional service at every level. We achieve this by going above and beyond to meet and exceed the expectations of our clients. Our team is committed to providing a comprehensive range of benefits planning, market research, and analysis services to ensure a benefits program that meets the needs of employees while staying within budgetary constraints.

The Family Rule

At Copeland Insurance Services, we operate under what we call the "Family Rule." We treat each situation as if it were affecting a member of our own family. This guiding principle ensures that we provide thorough research, careful planning, and in-depth analysis of our clients' benefits requirements. We take pride in selecting quality, reliable suppliers of benefits who price their services fairly. Moreover, we stand by each employee to ensure they receive the maximum benefits available to them.

Expert Services

Our expert services include:

Analysis

We begin by assessing our clients' goals in establishing a comprehensive benefits program. This involves reviewing their company compensation and benefits objectives, as well as the results of employee satisfaction surveys and industry practices. We then continually review and refine the benefits program to ensure it meets the goals established.

Market Research

We stay up-to-date on the latest trends in benefit plans by conducting ongoing market research. We meet with industry representatives to review new plan designs, managed care programs, and underwriting issues to provide ideas for improvements in our clients' benefits packages.

Communications

Effective communication is crucial when implementing changes to a benefits program. We hold employee meetings, supplemented by written handouts and benefits summaries, to ensure that each employee or dependent has a thorough understanding of the changes.

Administration

We understand that the administration of a benefits program can be complex. We consider carrier service issues as part of our technical assessment of a provider before making a recommendation. Additionally, we ensure that our clients' staff is familiar with the enrollment, termination, and billing procedures of each carrier.

Compliance

Government regulations regarding employee benefits can be complex and confusing. We provide guidance on compliance matters to ensure our clients remain in compliance with all relevant regulations.

At Copeland Insurance Services, we pride ourselves on our ability to deliver exceptional service and expertise to our clients. Whether you're looking to establish a comprehensive benefits program or refine your existing program, we're here to help.