Business Details
12 Years
experience
Emergency
services
Your Trusted Insurance Partner in Texas
At Faith Rains Insurance Agency, we are committed to delivering quality insurance services tailored to meet diverse client needs. Founded in 2014, our agency specializes in providing affordable solutions for individuals and businesses across Texas. Our team of experienced professionals prioritizes exceptional customer support and expert advice, ensuring clients receive comprehensive coverage and personalized service. We offer free consultations to help clients understand their options and implement customized insurance strategies.Our business model focuses on budget analysis, cafeteria plan implementation, personalized benefit packages, and streamlined carrier paperwork to save clients time and resources. We provide 24/7 access to file claims and offer dedicated personal advocacy for employee insurance issues. With bilingual support and expertise in supplemental insurance options, we aim to educate clients and simplify insurance management while maintaining transparency and no hidden fees.
Services
Benefit Management
Insurance Claim Filing
Insurance Consulting
Cafeteria Plan Implementation
Personalized Benefit Packages
Carrier Paperwork Assistance
Employee Enrollment Consultation
Personal Advocacy for Claims
Supplemental Insurance Options
Invoice Management
Details
- Year established: 2014
Highlights and features
- We have over 30 years of combined experience in insurance services.
- Our team offers 24/7 access for insurance claim filing.
- We provide free consultations and personalized benefit packages.
- We implement cost-saving cafeteria plans and supplemental insurance options.
- Our bilingual agents support Spanish-speaking clients.
Services
Benefit Management
We design customized employee benefit packages tailored to business budgets and needs. Our team works with major carriers to provide health, dental, and vision plans while implementing cost-saving strategies like Section 125 cafeteria plans. This service ensures employers maximize coverage value while minimizing administrative burdens through comprehensive enrollment support and ongoing policy management.
Insurance Claim Filing
Our agency provides 24/7 support for insurance claim submissions and resolution. We act as advocates for clients during disputes with carriers, offering direct assistance via personal cell numbers. This service includes step-by-step guidance through the claims process, documentation verification, and follow-up communication to ensure timely resolution of medical, accident, and supplemental insurance claims for individuals and businesses.
Insurance Consulting
We offer expert consultation for selecting optimal insurance coverage based on individual or business requirements. Our consultants analyze existing policies, identify coverage gaps, and recommend customized solutions across life, health, property, and casualty insurance. This service includes budget analysis, policy comparisons, and implementation strategies to ensure comprehensive protection aligned with clients' financial goals and risk profiles.
Cafeteria Plan Implementation
We specialize in establishing IRS-approved pretax savings plans for employee benefits. Our implementation service covers medical, dental, vision, and supplemental policies, reducing payroll taxes for employers and employees. We handle all administrative requirements including plan documentation, employee education, and compliance reporting to ensure seamless integration with existing payroll systems while maximizing tax advantages for businesses.
Supplemental Insurance Options
We provide access to supplemental insurance products like accident, cancer, and short-term disability coverage through Aflac partnerships. Our service includes designing defined contribution plans, selecting specific policies, and implementing group pricing structures. We help employers offer pretax benefit options that enhance employee coverage without increasing payroll tax burdens, ensuring flexible solutions for diverse workforce needs.
People
Laura Howard
Principal / Broker
With over 30 years of experience, Laura Howard serves as Principal Broker, providing comprehensive insurance solutions. She specializes in life, health, and property-casualty coverage while leading client consultations and case management.
Robin Hicks
Licensed Account Executive
Robin Hicks brings 30+ years of Aflac expertise to our team. As District Coordinator, she specializes in life and health insurance solutions, focusing on community education about personal insurance needs.
Julio Hernandez
Licensed Account Executive
Julio Hernandez offers specialized knowledge in Medicare supplements. Bilingual in Spanish, he provides tailored insurance solutions for Spanish-speaking clients while maintaining expertise in life and health coverage.
Juel-Leighana White
Insurance Agent
Juel-Leighana White combines insurance licensing with administrative expertise. She assists walk-in clients, manages claim filings, and supports policy implementation while serving as Executive Assistant to agency leadership.
Sherrie Spake
Insurance Agent
Sherrie Spake focuses on life and health insurance solutions. She identifies customized coverage options for clients, emphasizing attention to detail and personalized service delivery for individual and business clients.
Questions
What insurance services do you offer?
We provide benefit management, claim filing, consulting, cafeteria plans, personalized packages, and supplemental insurance options for individuals and businesses.
How do you handle insurance claims?
We offer 24/7 claim filing support and dedicated personal advocacy to resolve client issues with carriers efficiently.
Do you support Spanish-speaking clients?
Yes, our bilingual agents assist Spanish-speaking clients with Medicare supplements and other insurance needs.
What is a Cafeteria Plan?
A Cafeteria Plan is an IRS-approved pretax savings plan for medical, dental, and vision expenses, reducing payroll taxes for employers and employees.
How do you assist with employee enrollment?
We consult with employees to ensure proper coverage, avoid over-insurance, and provide ongoing support for policy questions.
What supplemental insurance options are available?
We offer defined contribution plans, specific policy coverage, and Aflac products with group pricing on a pretax basis.
