Empowering your workforce
Empowering Washington Businesses with Comprehensive Insurance Solutions
For over 50 years, Maddock & Associates has been a trusted partner for businesses and individuals in Western Washington, providing exceptional insurance solutions and unparalleled service. We specialize in navigating the complexities of employee benefits, individual & family insurance, personal insurance, and Medicare, empowering our clients to make confident decisions concerning their health and financial security.
Employee Benefits
- Effortless enrollment and comprehensive support in maximizing the value of your employee benefits program.
- Personalized guidance on plan design, provider networks, and claims efficiency.
- Access to leading insurance carriers and Association Health Plans.
Individual & Family Insurance
- Comprehensive review of your healthcare needs and personalized recommendations for plans that meet your unique requirements.
- Assistance with enrollment, claims processing, and customer service issues.
- Access to a network of trusted healthcare providers.
Personal Insurance
- Customized assessment of your individual needs and protection goals.
- Recommendations for auto, home, and life insurance solutions.
- Competitive quotes from leading insurance providers.
Medicare
- Comprehensive guidance through the complexities of Medicare plans and eligibility criteria.
- Assistance with enrollment, claims filing, and finding the right supplemental coverage.
Our Commitment to Excellence
We pride ourselves on:
- Local Expertise: As a local insurance brokerage, we have deep understanding of the unique challenges and opportunities in the Washington market.
- Personalized Attention: We take the time to understand your individual needs and goals to provide tailored recommendations.
- Exceptional Customer Service: Our dedicated team of professionals is committed to providing personalized attention and prompt responses to your questions and concerns.
Our History & Values
Founded in 1970, Maddock & Associates has built a reputation for excellence through unparalleled client service, industry expertise, and unwavering integrity. We are driven by a deep commitment to empower our clients and make a positive impact on their lives.
Join Us on Your Insurance Journey
Contact Maddock & Associates today and let us guide you towards achieving optimal protection and peace of mind.
Customer Service Experience
The reviewers express high praise for the exceptional customer service they received from the representatives at Maddock Associates. K. Mur was impressed with the prompt attention they gave during a busy open enrollment period, with Roxanne answering all their questions in a concise 15-minute call. Terry Coonan, on the other hand, has been consistently impressed with Debbie Gohl's expertise and tenacity in navigating the complex insurance marketplace on their behalf.
Knowledge and Expertise
Both reviewers highlight the exceptional knowledge and expertise of the representatives they worked with. Roxanne demonstrated a deep understanding of the HealthPlanFinder program and was able to answer all of K. Mur's questions about changing their individual plan. Debbie Gohl, meanwhile, has a seemingly encyclopedic knowledge of the insurance industry, effortlessly navigating the complexities of the marketplace to find solutions to Terry Coonan's problems.
Communication and Responsiveness
The reviewers praise the representatives' friendly and hyper-responsive nature. Roxanne was a pleasure to talk to, and Debbie Gohl is equally warm and courteous. The customers appreciated the prompt attention they received, with neither reviewer experiencing any lengthy delays or frustrations during their interactions.
Conclusion
Overall, both reviewers were exceptionally satisfied with the customer service they received from Maddock Associates. Whether it's Roxanne's expert guidance or Debbie Gohl's fierce advocacy, the company's representatives demonstrate a commitment to providing top-notch support.
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