Empowering Your Future, One Policy at a Time
Pacific Educators, Inc. has been serving California school personnel, their friends, and families for over 50 years. Our company was founded in 1971, and over the years, we have established long and special relationships with many insurance carriers. This unique position allows us to provide our customers with the highest quality Life, Disability, and Cancer Insurance plans that are tailored to meet the specific needs of our clients.
Our Mission
At Pacific Educators, Inc., our mission is to provide our customers with exceptional service, innovative products, and unparalleled expertise in the insurance industry. We believe that insurance should be available to everyone, regardless of their age, income, or health status. Our team of licensed agents and insurance professionals is dedicated to helping our clients make informed decisions about their insurance needs.
Our Services
We offer a range of insurance products and services that cater to the unique needs of California school personnel, including:
- UTLA Members Insurance: Our life insurance policies are designed to provide replacement income when members are sick or injured away from the job.
- California School Employee Insurance: We offer disability insurance plans that help provide replacement income when employees are sick or injured away from the job.
- Student Accident & Health Insurance: Our student accident insurance policies help cover medical expenses in the event of an accident.
- Health Insurance: We offer a range of health insurance options for individuals and families, including Medicare supplements and health savings accounts.
- Cancer Insurance: Our cancer insurance policy helps provide financial assistance to employees and their families in the event of a cancer diagnosis.
- Long-term Care: Our long-term care insurance policy helps ensure that individuals receive the care and support they need in the event of a chronic illness or disability.
At Pacific Educators, Inc., we pride ourselves on providing excellent customer service, competitive rates, and innovative insurance products. Our experienced team of licensed agents and insurance professionals is dedicated to helping our clients make informed decisions about their insurance needs. Plus, our low overhead costs allow us to pass the savings on to our customers.
Contact Us
If you have any questions or would like to learn more about our insurance products and services, please don't hesitate to contact us. We would be happy to help you navigate the insurance process and find the right coverage for your needs.
Overall Experience
The reviews for Pacific Educators are mixed, with some customers expressing satisfaction with the service and others experiencing issues. On one hand, authors Heather M. and Lima B. both rate the company 5 stars and praise the excellent customer service and professionalism of their representative, Susana Furlong. They note that she is reliable, responsive, and committed to making the transition successful.
On the other hand, authors Briana B. and Susan B. both rate the company 1 star and express disappointment with their experiences. Briana B. is frustrated with the lengthy processing time for her maternity claim, which she alleges has taken over 8 weeks due to mistakes with paperwork. Susan B. claims that Pacific Educators failed to pay her disability benefits despite previously promising to cover her for 40% of her income.
Claim Issues
There are several issues related to claims processing that have been reported. Briana B. mentions that her paperwork was sent multiple times but never received, while Susan B. recounts that her claim was denied despite being promised 100% coverage. Jr. H. warns future mothers-to-be of similar potential issues with their disability insurance.
Service and Communication
While some customers have praised the excellent customer service and communication, others have reported issues with responsiveness and accuracy. Jr. H. mentions that the company's employee assured him that he would be covered, but later rejected his claim.
Recommendation
It seems that the quality of service can vary greatly depending on the customer's experience. Some customers have reported positive experiences with Pacific Educators, while others have encountered difficulties with claims processing and communication.
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