Business Details
7 Years
experience
Your Trusted Insurance Partner in Louisiana
The Craven Agency is committed to delivering high-quality insurance solutions tailored to individual, family, and business needs. Founded in 2019 by Russ Craven, our agency prioritizes simplicity, transparency, and personalized service in navigating complex insurance landscapes. With over 20 years of experience in the manufactured housing industry, Russ transitioned to insurance to better serve Louisiana and the Ark-La-Tex region. Our values of honesty, integrity, and community drive our approach to risk management, ensuring clients receive comprehensive coverage and peace of mind. We specialize in business interruption, cyber, workers' compensation, and home-based business insurance, among other services.Our team collaborates closely with clients through preferred communication channels, offering accessible support and tailored solutions. We emphasize efficiency, long-term relationships, and proactive risk mitigation, reflecting our dedication to client-centric service. Our clients consistently highlight our responsiveness, expertise, and commitment to their best interests, as evidenced by testimonials praising our thorough policy reviews and competitive pricing. We actively engage in community initiatives, reinforcing our mission to protect what matters most to our clients.
Services
Business Interruption Insurance
Cyber Insurance
Workers Compensation
Home Based Business Insurance
Business Owners Policy
Commercial Property Insurance
Ride Share Insurance
Restaurant Insurance
Church Insurance
Surety Bonds
Details
- Year established: 2019
Highlights and features
- We offer over 20 years of industry experience in insurance and manufactured housing.
- Our team provides personalized policy reviews to identify coverage strengths and weaknesses.
- We prioritize transparent communication and ethical standards in all client interactions.
- Our localized expertise serves Louisiana and Ark-La-Tex region-specific insurance needs.
- We guarantee 24/7 accessibility through preferred client communication channels.
What people say
Quick service
Personalized approach
Honest guidance
Competitive pricing
Thorough policy reviews
Services
Business Interruption Insurance
Business Interruption Insurance covers operating expenses during unexpected closures. This includes mortgage payments, employee payroll, and lost income after covered events like fires. Policies typically activate after 48-72 hours and may extend up to a year. The Craven Agency helps businesses in Louisiana assess coverage needs to maintain financial stability during recovery periods.
Cyber Insurance
Cyber Insurance protects against financial losses from data breaches and cyberattacks. It covers notification costs, legal fees, and regulatory fines for third-party liabilities. First-party coverage includes lost income and incident investigations. The Craven Agency specializes in policies for businesses handling sensitive customer data in regulated industries like healthcare and finance across the Ark-La-Tex region.
Workers Compensation
Workers Compensation Insurance covers medical expenses and lost wages for work-related injuries. Required for Louisiana businesses with employees, it protects against lawsuits and provides safety resources. The Craven Agency offers policies tailored to state compliance, including loss control services to prevent workplace accidents and reduce claims.
Home Based Business Insurance
Home Based Business Insurance fills gaps in standard homeowners policies. It provides liability protection for client injuries and covers business property beyond the $2,500 home insurance limit. The Craven Agency offers tailored solutions including general liability, professional liability, and cyber coverage for small businesses operating from residential properties in Louisiana.
Business Owners Policy
A Business Owners Policy (BOP) combines general liability, commercial property, and business interruption coverage. Ideal for small businesses, it simplifies insurance management while protecting against property damage, lawsuits, and income loss. The Craven Agency customizes BOPs to include cyber liability and surety bonds for comprehensive protection across Louisiana and the Ark-La-Tex region.
People
Russ Craven
Owner & Founder
Russ Craven has over 20 years of experience in the manufactured housing industry. He transitioned to insurance in 2019 to better serve Louisiana communities. Known for his client-focused approach, he specializes in business interruption and cyber insurance. Russ prioritizes transparency, community involvement, and personalized policy reviews to ensure comprehensive coverage for clients.
Questions
How does The Craven Agency simplify insurance for new business owners?
We provide personalized policy reviews to identify coverage gaps and recommend tailored solutions. Our team explains complex insurance terms in plain language and offers ongoing support to adjust policies as businesses grow.
What commercial insurance services are most recommended for Louisiana businesses?
We prioritize business interruption, cyber liability, and workers' compensation insurance for Louisiana businesses. These policies protect against common risks like natural disasters, data breaches, and workplace injuries specific to our region.
Do you offer insurance solutions for home-based businesses?
Yes, we provide specialized coverage for home-based businesses including liability protection, business property insurance, and cyber liability. Our policies address gaps in standard homeowners insurance to fully protect your home-based operations.
How can I get a free insurance quote?
Contact us via phone at 318-268-2762 or through our website to speak with an agent. We'll assess your insurance needs and provide a customized quote within one business day.
What areas do you serve?
We serve Shreveport, Bossier City, Minden, Ruston, Monroe, and surrounding communities in Louisiana and the Ark-La-Tex region. Our team provides both in-person consultations and remote support.
How does business interruption insurance help during natural disasters?
Our business interruption policies cover payroll, rent, and lost income during closures caused by covered events like fires or storms. We help Louisiana businesses maintain financial stability while recovering from property damage.