Protecting Your Community, One Policy at a Time.
At Folk Insurance Agency, we're committed to providing the best insurance coverage at the best rates for our clients. As an independent agency, we represent a wide range of Michigan-based companies and national carriers, ensuring that we can find the perfect fit for your unique needs. Our team of experienced professionals is dedicated to providing exceptional customer service, and we take pride in being a one-stop shop for all your insurance needs.
Our History
With roots dating back to the early 1940's, Folk Insurance Agency has a rich history of serving families in Michigan and Ohio. Founded by Norman Wiedmayer, the agency has been family-owned and operated for generations, with Jeff Folk taking ownership in 1995. Throughout the years, we've remained committed to our core values of providing excellent customer service, building strong relationships, and offering the best insurance coverage available.
Our Services
We offer a wide range of insurance products to meet the diverse needs of our clients. From personal insurance options like auto, home, and farm insurance, to commercial insurance products like business owners, commercial, and workers' compensation, we've got you covered. We also offer life and health insurance options to ensure that you and your loved ones are protected. Our team of experts will work with you to understand your unique needs and find the perfect coverage for you.
What Sets Us Apart
At Folk Insurance Agency, we pride ourselves on our commitment to exceptional customer service. We answer our phones, and we're here to help you every step of the way. We're not just an insurance agency - we're your partners in protecting your family, your business, and your assets. We're committed to helping you navigate the complexities of insurance, and we'll work tirelessly to find the best coverage at the best rate.
Our Partners
We're proud to partner with some of the best companies in the insurance industry. We represent a range of excellent insurance companies, ensuring that we can offer the best possible coverage for our clients. Our partnerships allow us to offer a wide range of products and services, and we're constantly working to expand our offerings to meet the evolving needs of our clients.
Customer Service
Folk Insurance is known for its exceptional customer service. Reviewers praise the agency's responsiveness, with answers provided within 24 hours. Agents Jeff and Beth are particularly commended for their helpfulness and friendliness. Many customers have been using the agency for years and appreciate the personalized service they receive.
Insurance Services
Folk Insurance offers a range of insurance services, including auto, homeowners, and other types of coverage. Reviewers praise the agency's ability to find the best rates for their customers and provide clear explanations of coverage options. The agency is also knowledgeable about the different companies they work with, ensuring that customers receive the best possible service.
Notable Claims
One reviewer had a poor experience with the agency, citing a long delay in receiving a quote. The reviewer contacted the agency on January 2nd and was told that a quote would be provided soon, but it took three days to receive the quote. Despite this issue, the agency's overall customer service and insurance services are highly rated by reviewers.
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