Who Insures You Doesn't Matter, Until It Does
Who We Are
At Malcolm & Parsons Insurance, we pride ourselves on providing top-notch insurance services to our valued clients. Our dedicated staff of insurance professionals are here to assist you in securing an insurance policy that protects you and your loved ones for years to come. With a vast knowledge of our many carriers, we are equipped to shop for the best policy to suit your needs.
What We Offer
Our business offers a wide range of insurance services, including Auto Insurance, Business & Commercial Insurance, Bonds, Earthquake Insurance, Flood Insurance, Homeowners Insurance, Motorcycle Insurance, Pet Insurance, Recreational Vehicle Insurance, Renters Insurance, and Restaurant Insurance. Our team works hard to find the most competitive rates for our clients, ensuring they receive the best coverage for their specific needs.
Our Commitment
At Malcolm & Parsons Insurance, we are committed to providing exceptional service to each and every client. Our knowledgeable staff takes the time to understand your unique needs and goals, offering personalized solutions tailored to your specific requirements. We believe in building long-term relationships with our clients, providing them with peace of mind knowing they are well-insured.
Our Expertise
Our staff of insurance experts has extensive knowledge of the insurance industry, with extensive training and experience in assessing client needs and finding the best coverage options. We take the time to explain complex insurance concepts in a clear and concise manner, ensuring our clients are fully informed and satisfied with their coverage.
Your Partner in Insurance
By choosing Malcolm & Parsons Insurance, you can trust that you are in good hands. Our team is dedicated to providing exceptional customer service, offering personalized attention to each client. We believe in building long-term relationships and providing long-term value to our clients.
Get Started
Ready to explore your insurance options? Browse our website to learn more about our products and services, or contact us today to schedule a consultation with one of our expert advisors.
Customer Satisfaction
The majority of reviewers have been extremely satisfied with the service provided by Malcolm and Parsons, praising the staff, particularly Dave Chrisos, for their excellent customer service and dedication to their customers. Reviewers have mentioned that the company has always exceeded their expectations, going above and beyond to help them in times of need.
Loyalty and Long-term Relationships
Several reviewers have been clients of Malcolm and Parsons for many years, with some even referring to the company as the best in Massachusetts. They have praised the company's ability to provide them with the resources they need, making it a one-stop-shop for their insurance needs.
Specific Examples of Excellent Customer Service
A few reviewers have highlighted specific instances where Dave Chrisos went above and beyond to help them. For example, one reviewer mentioned that Dave helped them get a good result after an accident, while another praised Dave's responsiveness and dedication to customer service.
Disappointment
One reviewer had a negative experience with the company, citing a mistake made by an agent when adding new family members to their policy. This led to a problem when one of their family members had an accident, as the company was unable to provide coverage.
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