Empowering businesses to thrive, one policy at a time.
At Smith-Berclair Insurance, we take pride in being a trusted and reliable insurance agency serving the community since 1966. Our dedicated team of insurance professionals is committed to providing personalized service and tailored insurance solutions to individuals, families, and businesses in Tennessee, Mississippi, Arkansas, Alabama, and Kentucky.
Our Mission
As Trusted Choice Independent Insurance Agents, we strive to provide unparalleled service and unbiased advocacy to our clients. We offer a wide range of insurance products and services, including auto, home, life, health, and business insurance. Our extensive network of providers enables us to offer a broad range of options at competitive prices.
History
With over five decades of experience, we have evolved into a trusted leader in the insurance industry, renowned for our commitment to our clients and exceptional service. Our expertise and extensive network of providers enable us to source the perfect insurance solution for our clients, regardless of their location.
Our Expertise
At Smith-Berclair Insurance, we pride ourselves on our extensive knowledge and experienced staff, who are dedicated to providing personalized service and insurance solutions tailored to our clients' unique needs. Our team of insurance professionals is committed to ensuring that our clients receive the best coverage options at competitive prices.
Insurance Services
We offer a wide range of insurance products and services, including:
- Auto Insurance: Coverage for personal and commercial vehicles
- Homeowners Insurance: Coverage for residential properties
- Life Insurance: Coverage for individuals, families, and businesses
- Health Insurance: Coverage for individuals, families, and businesses
- Business Insurance: Coverage for commercial properties, liability, and employee benefits
Why Choose Us
At Smith-Berclair Insurance, we believe that our commitment to our clients' needs sets us apart. We take the time to understand our clients' unique situations and tailor our insurance solutions to provide the best possible coverage at competitive prices.
Get Started
Whether you're in need of auto insurance, home insurance, or business insurance, we're here to help. Our experienced team of insurance professionals is dedicated to providing personalized service and insurance solutions tailored to your unique needs. Contact us today to learn more about our services and to get started with a quote.
Overall Experience
The reviews for this agency are overwhelmingly positive, with 4 out of 5 reviewers giving a perfect score of 5 stars. The majority of reviewers praise the agency's staff as knowledgeable, thoughtful, and caring. Specifically, reviewers compliment the professionalism and expertise of individual agents, such as Stan and Terry Honeycutt.
Staff Qualities
Reviewers highlight the agency's staff as a major strength. They praise the agents' depth of knowledge, willingness to help, and genuine care for their clients. Agents are described as knowledgeable, helpful, and attentive, making clients feel valued and informed.
Claims and Service
The agency's service and claims process receive high praise from reviewers. Clients express satisfaction with the agency's responsiveness, efficiency, and communication. Some reviewers mention that they have had insurance policies with the agency for many years and have been consistently happy with the service received.
Dispute and Issues
However, one reviewer, A., expresses a negative experience with the agency. They claim that an agent, Mark Riales, was unresponsive to their questions and failed to address their concerns, leaving them feeling taken advantage of. This reviewer notes that they regret using the agency due to the poor service received.
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