BIG on protection. BIG on service.
At Baughn Insurance Group, Inc., we are BIG on protection and BIG on service. Established in 1990, our agency has been serving the Dayton, OH area for over three decades, providing outstanding insurance services to families and businesses locally and throughout the region. Our team of experienced professionals is dedicated to simplifying your life and enabling you to save on multi-line discounts, all while providing prompt, courteous, and trustworthy agency service.
We understand that every individual and business is unique, with its own set of risks and exposures. That's why we take the time to get to know you and your specific needs, identifying the most appropriate insurance solutions to meet your goals. Whether you're in the market for auto, home, restaurant, brewery, manufacturer, or contractor insurance, we can help. Our extensive network of top-rated insurance carriers allows us to shop the market on your behalf, ensuring you receive the best coverage at a competitive price.
Our Services
Our agency offers a wide range of insurance services, including business and personal insurance solutions. For businesses, we provide coverage options such as restaurant insurance, brewery insurance, manufacturer insurance, contractor insurance, and business owners insurance. We also offer a variety of personal insurance options, including home insurance, auto insurance, motorcycle insurance, condo insurance, and flood insurance.
What Sets Us Apart
At Baughn Insurance Group, we pride ourselves on our commitment to exceptional customer service, financial strength, competitive and affordable rates, and proven products and services. Our team of knowledgeable, down-to-earth professionals is dedicated to providing prompt, courteous, and trustworthy service, ensuring that you receive the protection you need to secure your assets.
Contact Us
Located in Dayton, OH, we provide service locally in Columbus, OH, Cincinnati, OH, and surrounding areas, including the regional states where we are licensed. If you're looking for a reliable insurance agency that can meet your unique needs, contact us today to learn more about our services and to get a quote.
Overall Experience
The majority of reviewers have had a very positive experience with Baughn Insurance Group, praising the company's customer service, professionalism, and ability to find the best and lowest rates for their insurance needs.
Customer Service
Many reviewers have commented on the exceptional customer service provided by the agency, with several mentioning specific agents, such as Mike Baughn and Dale Winters, who have gone above and beyond to assist them. Reviewers have described the staff as friendly, knowledgeable, and responsive to their needs.
Insurance Coverage and Rates
Several reviewers have mentioned that they have shopped around for insurance quotes, but ultimately chose Baughn Insurance Group because of the competitive rates and comprehensive coverage offered. Some reviewers have also mentioned that the agency takes the time to review their insurance policies annually to ensure they have the correct amount of coverage and are getting the best value for their money.
Claims Process
A few reviewers have mentioned that they have had to file claims with the agency, and have had a smooth and stress-free experience, with claims being resolved promptly and fairly.
Negative Experience
One reviewer had a negative experience with the agency, citing a "bait and switch" tactic, where they were quoted one rate, but ended up being charged a higher rate after switching insurance providers.
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