Business Details
26 Years
experience
Your Trusted Insurance Partner in Northborough, MA
Leland Insurance has been a trusted partner in risk management for over two decades, serving individuals and businesses in Northborough and surrounding communities. Our team of seasoned professionals specializes in crafting tailored insurance solutions that address the unique needs of each client. With access to a diverse network of carriers, we provide comprehensive coverage options for auto, home, business, and specialty insurance products. Our commitment to personalized service ensures clients receive expert guidance throughout the policy selection process. We prioritize transparency in all communications, helping clients navigate complex insurance decisions with confidence.Our agency prides itself on maintaining long-term relationships built on trust and reliability. By staying current with industry trends and regulatory changes, we ensure our clients' coverage remains optimal. Our dedication to community service extends our commitment beyond mere transactions. We approach every client relationship with the understanding that their peace of mind is our ultimate responsibility. This philosophy has sustained our reputation as a leading independent insurance agency in central Massachusetts.
Services
Auto Insurance
Homeowners Insurance
Business Insurance
Flood Insurance
Commercial Auto
General Liability
Workers Compensation
Motorcycle Insurance
RV Insurance
Renters Insurance
Details
- Year established: 2000
Highlights and features
- We offer personalized attention from experienced insurance professionals
- Our team has 25+ years of local insurance expertise
- We provide competitive rates through multiple carrier partnerships
- We offer comprehensive coverage options for all insurance needs
- We provide dedicated claims support and policy management
What people say
Personal attention
Great customer service
Cheaper insurance plan
Local expertise
Trusted partner
Services
Auto Insurance
Our auto insurance solutions protect drivers against financial losses from accidents, theft, or weather damage. We offer liability, collision, comprehensive, and uninsured motorist coverage tailored to individual needs. With access to multiple carriers, we help clients find policies that balance protection and affordability while meeting Massachusetts legal requirements.
Homeowners Insurance
We provide comprehensive homeowners insurance covering property damage, personal liability, and additional living expenses. Our policies protect against common risks like fire, theft, and weather events while offering optional endorsements for specialized needs. We help clients understand coverage limits and select appropriate protection levels for their most valuable asset.
Business Insurance
Our business insurance packages protect companies against operational risks through general liability, property, and workers compensation coverage. We offer specialized policies for different industries including commercial auto, professional liability, and business interruption insurance. Our team helps businesses assess risk exposure and implement comprehensive protection strategies.
Flood Insurance
We provide flood insurance solutions through the National Flood Insurance Program for properties in high-risk areas. Our coverage protects against water damage from natural flooding events, including structural and contents protection. We help clients understand flood zone requirements and secure appropriate coverage to protect their property investments.
Commercial Auto Insurance
Our commercial auto policies protect business vehicles against accidents, theft, and liability claims. Coverage includes physical damage protection, liability limits, and uninsured motorist coverage tailored to company fleet needs. We offer specialized options for different vehicle types and business operations requiring transportation services.
People
Lorraine Leland
President
With over 20 years in insurance leadership, Lorraine oversees agency operations and client relationships. Her expertise in risk management ensures quality service delivery across all insurance products.
Michelle Bisbee
Vice President
Michelle manages insurance operations with 15+ years of experience in commercial coverage solutions. She specializes in business risk assessment and policy customization for local companies.
Jessica Magnuson
Client Service Representative
Jessica provides personalized insurance support with a focus on client satisfaction. Her 10 years of experience help streamline policy management and claims assistance for all clients.
Mark Jacobs
Sales Director
Mark leads our sales team with expertise in personal and commercial insurance products. He helps clients understand coverage options while maintaining ethical sales practices.
Colin Bisbee
Account Services
Colin manages policy administration with attention to detail. His experience ensures accurate policy implementation and ongoing client support for all insurance products.
Questions
What types of insurance do you offer?
We offer auto, home, business, flood, motorcycle, RV, boat, renters, general liability, workers compensation, commercial auto, and professional liability insurance.
How can I get a quote?
Request a quote online through our website or call us directly at 508-393-2000 for personalized assistance with any insurance product.
Why choose an independent agency?
As independent agents, we offer multiple carrier options to find the best coverage and rates tailored to your specific needs and circumstances.
Do you offer business insurance packages?
Yes, we create customized business insurance packages combining general liability, property, workers compensation, and specialized coverage options for different industries.
How do I file a claim?
Contact our office directly at 508-393-2000 during business hours or use your insurer's emergency claims process for after-hours incidents.
Do you serve areas outside Northborough?
We primarily serve Northborough and surrounding communities in central Massachusetts, providing personalized insurance services to local residents and businesses.
