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Business Details
19 Years
experience
Your Trusted Insurance Partner in Spokane, WA
Legacy Insurance is an independent insurance agency dedicated to providing personalized insurance solutions to individuals and businesses across multiple states. With a focus on customer choice and comprehensive coverage, we represent top-rated insurance companies to ensure our clients receive competitive rates and tailored protection. Our team of experienced professionals works closely with clients to understand their unique needs, offering expert guidance in auto, home, business, and umbrella insurance. Established in 2007, our agency combines local expertise with a broad network of insurance providers to serve communities in Washington, Oregon, Idaho, Montana, Utah, California, Wyoming, Arizona, Michigan, New Mexico, North Carolina, Nevada, Missouri, and Texas.

We prioritize exceptional service, transparency, and long-term relationships, ensuring clients feel confident in their coverage decisions. Our commitment to education empowers clients to make informed choices, while our local roots and national reach position us to adapt to evolving insurance needs. Whether protecting personal assets or safeguarding a business, Legacy Insurance remains a trusted advisor dedicated to securing our clients' futures.
Services
Auto Insurance Property Insurance Business Insurance Umbrella Insurance Commercial Property Insurance
Details
  • Year established: 2007
Highlights and features
  • We offer access to a wide range of top-rated insurance providers.
  • Our experienced agents provide personalized support for every client.
  • We prioritize exceptional service and transparent communication.
  • We serve multiple states with localized expertise and national reach.
  • We help clients make informed insurance decisions through education.
What people say
Personalized service Knowledgeable staff Comprehensive coverage options
Services
Auto Insurance
We provide auto insurance options for drivers, vehicles, and households. Our policies protect against damage, theft, and liability, with customizable coverage limits. Clients can bundle home and auto insurance for additional savings.
Property Insurance
We offer insurance for homes, condos, rental properties, and vacation homes. Coverage includes protection against fire, theft, and natural disasters, with specialized flood and earthquake insurance available.
Business Insurance
We provide comprehensive insurance for businesses, including liability, property, and workers' compensation. Policies protect against risks like property damage, lawsuits, and vehicle-related incidents.
Umbrella Insurance
We offer personal umbrella liability policies that provide additional protection beyond standard home or auto insurance. Coverage starts at $1 million, safeguarding assets from major claims.
Commercial Property Insurance
We insure commercial properties against risks like fire, theft, and natural disasters. Policies cover buildings, equipment, and inventory, ensuring business continuity after unexpected losses.
People
Heather Carrell
Agency Owner & Personal and Commercial Insurance Producer
Heather Carrell, a Spokane native with over two decades of insurance experience, founded Legacy Insurance in 2007. She prioritizes client education and personalized service, holding a Certified Insurance Counselor (CIC) designation.
April Bedard
Personal Lines Account Manager
April Bedard specializes in commercial property and casualty insurance, bringing 25 years of customer service experience. She focuses on making insurance processes smooth and straightforward for clients.
Ryan Valenzuela
Personal Lines Account Manager
Ryan Valenzuela offers over a decade of insurance expertise, providing strategic solutions for individuals and families. He emphasizes clear guidance and dependable support to ensure client peace of mind.
Bri Ashley
Commercial Account Manager
Bri Ashley supports business clients with detail-driven solutions, leveraging management and banking experience. She ensures reliable service and clear answers for complex insurance needs.
Ethan Carrell
Commercial Lines Insurance Producer
Ethan Carrell combines academic knowledge with hands-on experience to craft tailored business insurance solutions. He focuses on professionalism and personalized service for small to large enterprises.
Questions
What types of insurance does Legacy Insurance offer?
We offer auto, home, business, umbrella, and specialized insurance products like flood and earthquake coverage for personal and commercial clients.
How can I get a quote?
Request a quote online, call us at 509-960-2550, or visit our Spokane office. Our agents compare multiple providers to find competitive rates.
Do I need business insurance if I'm self-employed?
Yes, business insurance protects against liability, property damage, and other risks. We help self-employed individuals choose appropriate coverage like professional liability policies.
What is umbrella insurance?
Umbrella insurance provides extra liability coverage beyond standard policies, starting at $1 million, to protect assets from major claims or lawsuits.
Are you licensed to operate outside Washington?
Yes, we are licensed in Washington, Oregon, Idaho, Montana, Utah, California, Wyoming, Arizona, Michigan, New Mexico, North Carolina, Nevada, Missouri, and Texas.
How do I file a claim?
Contact us directly or use your insurer's claims portal. Our team guides you through the process to ensure timely resolution and support.