Let us help you find what you need. Insurance options made simple!
At Al Jones Insurance Agency, we pride ourselves on being experts in all lines of insurance. With over 35 years of experience in the industry, our trusted insurance professionals are dedicated to providing quality insurance products at competitive prices. Our goal is to help individuals, families, and businesses in Lexington, KY, and surrounding areas find the perfect policy that fits their unique needs.
Our Services
We offer a wide range of insurance services, including auto, home, life, business, and commercial insurance. Our experienced staff will work with you one-on-one to understand your specific requirements and design a personalized policy that provides the right coverage at an unbeatable price. Whether you're looking for auto insurance, home insurance, life insurance, or business insurance, we've got you covered.
In addition to our comprehensive insurance services, we also provide expert guidance and support throughout the entire insurance process. From getting a quote to filing a claim, our friendly and knowledgeable staff will be with you every step of the way to ensure that you have a seamless and hassle-free experience.
Why Choose Us
So, why choose Al Jones Insurance Agency? The answer is simple. We offer the perfect blend of price and service, all found locally. Our overhead is lower than anyone in the business, which means we can offer you the best price and policy. Plus, we specialize in insuring good people with difficult driving records, making us the go-to choice for those who may have been turned down by other insurance agencies.
Furthermore, we don't just stop at insurance. We also provide a range of additional services, including annuities, final expense insurance, and more. Our team is dedicated to helping you achieve your financial goals and securing your future.
Introduction
The reviews for Al Jones Insurance Agency show a mixed range of opinions from satisfied customers to an unhappy customer. Here is a summary of the reviews.
Customer Service
Many customers praised Al Jones Insurance Agency for its excellent customer service. Staff members, including the owner Al Jones, were responsive, polite, and available to answer questions directly. Some customers appreciated the personalized attention they received, with the owner being involved in the process.
Insurance Policies
Several customers praised the agency for providing competitive rates and helping them find the best deals. The agency's staff were helpful and attentive, working to ensure that customers received the best quotes.
Personalized Attention
Customers appreciated the personalized attention they received from the agency, with some mentioning that the owner took the time to understand their needs and provide tailored solutions.
Some Issues
One customer had a negative experience, accusing the agency of being a scam and switching their insurance policies without their knowledge. The customer reported feeling taken advantage of and called State Farm to resolve the issue.
Overall Assessment
From the reviews, it appears that Al Jones Insurance Agency has a strong reputation for providing excellent customer service, competitive rates, and personalized attention. However, one customer had a severely negative experience, which may be a cause for concern.

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