Business Details
50+ Years
experience
Emergency
services
Trusted Insurance Claims Appraisal Services Since 1975
Since 1975, Insurance Appraisal Service (IAS) has been a leader in delivering precise material damage appraisals and claims handling solutions. Our appraiser-first philosophy ensures exceptional service quality by valuing both employees and independent contractors, directly enhancing client outcomes. We combine advanced technology with rigorous in-house audits conducted by client-specific trained auditors, surpassing industry standards. Our flat-rate pricing model eliminates mileage charges in many states, reducing delays while maintaining accuracy. With coverage across all 48 continental U.S. states through our corporate office and seven independently owned locations, our seasoned team brings decades of collective experience to every appraisal. Our proprietary audit process identifies up to 50% more potential issues than competitors' automated systems, ensuring unparalleled estimate accuracy.Founded in Portland, Oregon, and expanded nationwide through strategic acquisitions, we remain committed to innovation and integrity in claims resolution. Our leadership team, including President Chris Fleming and CFO Cortney Fleming, continues to drive growth while upholding the foundational values established by Terry and Debbie Earl. Through our SEAL Catastrophe Team, we provide rapid response to natural disaster claims, demonstrating our capability to handle complex, large-scale events. This combination of experience, technology, and client-focused methodology has solidified our reputation as a trusted partner in the insurance industry.
Services
Auto Appraisal
Property Claims
Catastrophe Response
Equipment Appraisal
Appraisal Disputes
Details
- Year established: 1975
Highlights and features
- 50+ years of specialized experience in insurance damage appraisals
- Proprietary audit process identifies 50% more potential issues than competitors
- Flat-rate pricing eliminates mileage charges in many states
- Nationwide coverage across all 48 continental U.S. states
- SEAL Catastrophe Team handles large-scale natural disaster claims
Services
Auto Appraisal
Our certified appraisers utilize CCCOne Estimating Software to provide comprehensive damage assessments for automobiles. We document all vehicle damage points and generate accurate repair cost estimates while maintaining industry-leading turnaround times. This service helps insurance companies and consumers resolve claims efficiently while ensuring proper vehicle restoration.
Property Claims
Using Xactimate Estimating Software and proprietary photo technology, we assess residential and commercial property damage with precision. Our team evaluates structural components, interior finishes, and mechanical systems to create detailed repair cost estimates. This service supports timely insurance claim resolution while ensuring property owners receive appropriate compensation for damages.
Heavy Equipment Appraisal
Specializing in industrial machinery and specialty equipment valuation, we employ AdjustRite Estimating Software to assess damage to tractors, trailers, and custom machinery. Our appraisers work directly with manufacturers to ensure accurate replacement part pricing and repair specifications. This service provides reliable damage assessments for insurance claims involving commercial and agricultural equipment.
Catastrophe Response
The SEAL Catastrophe Team provides rapid-response claims handling for natural disasters including hurricanes, wildfires, and earthquakes. Our specialized team mobilizes quickly to affected areas, utilizing mobile technology for on-site damage documentation. This service ensures efficient claims processing during high-volume events while maintaining our standard of appraisal accuracy.
Appraisal Disputes
We facilitate resolution of insurance claim disputes through formal appraisal processes and umpire services. Our certified professionals review contested claims, analyze valuation methodologies, and mediate between policyholders and insurers. This service provides impartial resolution of disagreements regarding repair costs, vehicle values, and diminished value claims.
People
Chris Fleming
President | CEO
Chris Fleming leads IAS with over 20 years of insurance industry experience. He acquired exclusive rights to IAS in 2021 and expanded coverage to 43 additional states. His leadership focuses on technological innovation and nationwide service expansion.
Cortney Fleming
Vice President | CFO
Cortney Fleming manages financial operations with a focus on sustainable growth. She brings extensive insurance finance expertise to ensure IAS maintains its industry-leading service standards while expanding its national footprint.
Ron Ragland
Chief Operations Officer
Ron Ragland oversees daily operations and process optimization. With decades of claims management experience, he ensures IAS maintains its commitment to quality appraisals and efficient claims resolution across all service lines.
Terry Earl
Founder Emeritus
Terry Earl established IAS in 1975 and built its initial success through innovative claims handling approaches. His legacy continues through the company's commitment to integrity and quality, now guiding the next generation of leadership.
Brandon Earl
Office Owner
Brandon Earl operates multiple IAS locations with over 15 years of appraisal supervision experience. He maintains the company's founding principles while implementing modern appraisal technologies to enhance service delivery in the Pacific Northwest region.
Questions
What types of insurance claims do you handle?
We handle automotive, motorcycle, property, heavy equipment, RV, watercraft, and specialty equipment claims, along with appraisal disputes and catastrophe response services.
Do you offer emergency appraisal services?
Yes, our SEAL Catastrophe Team provides 24/7 emergency response for natural disaster claims across all 48 continental United States.
How do you ensure appraisal accuracy?
We combine advanced estimating software with in-house auditors trained to client-specific guidelines, identifying up to 50% more potential issues than automated systems.
What technology do you use?
We utilize CCCOne, AdjustRite, and Xactimate estimating software with proprietary enhancements to improve accuracy and streamline claims processing workflows.
How quickly can you complete an appraisal?
Most appraisals are completed within 24-48 hours of assignment, with emergency services available for urgent catastrophe-related claims.
Do you operate nationwide?
Yes, through our corporate office and seven independently owned locations, we provide coverage across all 48 continental U.S. states.
