Choose local. Choose independent. Choose Park Avenue Insurance.
At Eastern Utah Insurance, we are dedicated to providing top-notch insurance services to individuals and businesses in Utah and surrounding areas. With a rich history spanning over 45 years, our family-owned agency has been serving thousands of clients across the state, offering a wide range of insurance products from leading insurance companies. Our commitment to ethics, personal service, and quality insurance programs has enabled us to build a reputation as a trusted insurance agency in Utah.
Our Services
We understand that each individual and business has unique insurance needs. That's why we offer a comprehensive range of insurance services, including personal insurance, business insurance, and specialty insurance products. Our personal insurance options include auto, home, RV, and more, while our business insurance services cater to commercial and small businesses, including contractors, oil and gas, and trucking industries. Additionally, we provide specialty insurance products such as hotel and motel insurance, restaurant insurance, and liquor liability insurance, among others.
Our Mission
Our mission is to provide quality insurance products to our clients with a dedication to ethics and personal service. We believe that insurance should be tailored to meet the specific needs of each individual and business. That's why we take the time to understand your unique situation and shop multiple top-rated insurance companies to find the best coverage and pricing for you.
Why Choose Eastern Utah Insurance?
There are several reasons why you should choose Eastern Utah Insurance for your insurance needs. For starters, we offer fast insurance quotes, with the ability to compare top-rated insurance companies side-by-side to find the best value and coverage for your situation. We also provide flexible insurance options that can change as your needs change. Our team of experienced insurance agents is dedicated to providing personalized service, ensuring that you get the right coverage at the right price. Moreover, we are locals, living and working in the communities we serve, which means we understand the unique risks associated with living in Utah.
Our Story
Eastern Utah Insurance was founded in 1973 by Jay and Claudia Burraston, and since then, we have grown to become a leading insurance agency in Utah. Our family of agencies continues to grow, serving thousands of clients across the state and surrounding areas. Despite our growth, we remain committed to our mission of providing quality insurance products with a dedication to ethics and personal service.
Positive and Negative Reviews
Overall Impressions
The reviews for Eastern Utah Insurance are mixed, with several customers expressing satisfaction with the company's customer service, prices, and staff. However, some reviewers have had negative experiences, citing rudeness, unhelpful office staff, and issues with filing claims.
Rude Customer Service
Two reviewers, Brad R. and JayCee G., expressed disappointment with the company's customer service. Brad R. was hopeful that the company would review its policies regularly to ensure customers receive the best rates, while JayCee G. had a negative experience with a representative named Megan, who was described as rude and discourteous.
Claims and Deductibles
YumYumOutlast had an incident with their home where a bathtub was leaking into the kitchen ceiling, but did not file a claim due to the cost being less than the deductible. Gen Christian also expressed frustration with the front office staff, who seemed to be more interested in preventing her from speaking with her agent than providing helpful service.
Positive Reviews
On the other hand, many reviewers praised the company's staff, customer service, and prices. Allison Barber had a positive experience with the company's car claim process, while Ryan Reid, Kayo Gardner, Mary Burgess, Konni Hacking, Jeff Wilcken, Brandi Jackson, Barbara Simper, and Carrie Draney all expressed satisfaction with the company's service, professionalism, and value.
Agent Performance
Several reviewers praised their agents, with Brandon R. mentioning his agent's helpfulness, and Gen Christian and Barbara Simper praising their agents' responsiveness and professionalism. Unfortunately, Gen Christian also expressed frustration with the front office staff, who seemed to be more interested in preventing her from speaking with her agent than providing helpful service.
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