Giles Insurance Services has been a trusted name in the Redding, California area since 1976. We proudly serve individuals and businesses throughout Shasta County, Tehama County, and beyond, empowering them to navigate the complexities of insurance with confidence.
What sets us apart?
Our independent agency operates with the customer at the heart of everything we do. We partner with countless reputable insurance companies to offer you a diverse range of plans and personalized options to meet your unique needs. This allows us to find you the most competitive rates and coverage options available.
Our unwavering commitment
- Personalized attention: Each client receives dedicated and personalized service from a knowledgeable agent who understands your individual situation and goals.
- Transparency and guidance: We'll break down complex insurance jargon and provide clear explanations, empowering you to make informed decisions.
- Comparative analysis: We compare plans from various providers, ensuring you get the best coverage at the best price.
- Dedicated support: We're here to answer your questions, address your concerns, and handle any claims or issues you may encounter.
Personal Insurance
- Auto Insurance: Optimize your coverage for cars, motorcycles, and recreational vehicles.
- Home Insurance: Get protection for your home against unforeseen events like disasters, theft, or damage.
- Life Insurance: Ensure financial security for your loved ones in the event of your passing.
Business Insurance
- Business Insurance: Tailor plans to your specific industry and mitigate potential risks.
- Commercial Auto Insurance: Protect your business fleet from unexpected incidents.
- General Liability Insurance: Guard against potential liability claims from customers or guests.
Additional Services
- Annuities
- Bonds & Insurance for Contractors & Construction
- Risk & Insurance Planning
Our values
Giles Insurance Services operates under the core values of:
- Integrity: We remain committed to ethical conduct and transparency in all our dealings.
- Professionalism: Our staff is highly trained and experienced, ensuring you receive the highest quality service.
- Accessibility: We are readily available to answer your questions and address your concerns.
- Community Involvement: We actively support local businesses and organizations.
Ready to experience the Giles Insurance Services difference?
Contact us today to request a free personalized quote and explore customized insurance solutions tailored to your needs. We look forward to partnering with you and securing your peace of mind.
Praise for Giles Insurance
Giles Insurance has received numerous accolades from satisfied customers, many of whom have praised the agency's exceptional service and helpful staff. Several reviewers have noted that the staff was very friendly, helpful, and knowledgeable, making it a pleasure to work with them. Many customers have also appreciated the agency's ability to find and customize insurance policies that meet their specific needs.
Mixed Reviews
However, not all reviews have been glowing. Some customers have reported that they were disappointed with the agency's service, citing examples such as a lack of follow-up calls after initial contact and no return calls despite multiple messages.
Complaints
Several reviewers have complained about the agency's inability to follow through on promises. In one instance, a customer was promised a call back after providing information, but never received one. Another reviewer was left waiting for a quote, only to receive no return call.
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