Insure Your Needs Let us help you.
At D. Ward Insurance Agency, our mission is to provide exceptional service and unparalleled insurance coverage to individuals, families, and businesses. With over 30 years of experience, we understand the importance of having the right insurance policy to protect your assets and your family. Our team of experts is dedicated to making the insurance-buying process stress-free, ensuring that you receive the best coverage for your unique needs.
As a family-owned and operated independent insurance agency, we understand the value of building relationships with our clients. Our team is committed to providing personalized service, taking the time to understand your insurance needs, and tailoring a policy that best suits your requirements. Whether you're a business owner, a homeowner, or a car owner, we believe that insurance should be affordable, accessible, and tailored to your specific needs.
Our Services
We offer a comprehensive range of insurance services, including:
- Personal insurance: Auto, home, life, and disability insurance to protect your family and assets.
- Business insurance: General liability, workers' compensation, and commercial auto insurance to safeguard your business and employees.
- Commercial insurance: Umbrella insurance, dealer bond, and restaurant and liquor liability insurance to protect your commercial ventures.
- Specialty insurance: Recreational vehicle insurance, garage and dealership insurance, and catering and tavern insurance for unique business needs.
What Our Customers Say
We take pride in our customer testimonials, which speak to our commitment to excellence in customer service. Our clients appreciate our expertise, responsiveness, and dedication to finding the best insurance solutions for their specific needs.
Our Commitment
At D. Ward Insurance Agency, we are committed to:
- Providing exceptional customer service and personalized attention
- Offering a wide range of insurance solutions tailored to your unique needs
- Building long-lasting relationships with our clients
- Continuously improving our services to meet the evolving needs of our clients
Overall Experience
The majority of reviewers had a positive experience with Debbie Ward Insurance, praising the agency's professionalism, reliability, and excellent customer service. They appreciated the staff's responsiveness, knowledge, and ability to find the best insurance options at competitive rates.
Customer Service
Reviews highlighted the exceptional customer service provided by the agency, with staff members being described as "very professional, " "outstanding, " and "always looking out for my best interests." Many reviewers appreciated the prompt responses to their queries and the staff's willingness to shop around for better rates.
Staff
Several reviewers praised specific staff members, including Valerie, who was described as an "absolute all-star" and "super helpful." Debbie Ward, the owner, was also mentioned for her efforts in finding suitable insurance options for clients.
Negative Experiences
A few reviewers had negative experiences with the agency, citing unprofessional behavior from an accounting/billing staff member and difficulties in getting quotes or callbacks. One reviewer felt that the owner's response to their complaint was unprofessional and lacked integrity.
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