At Pontell Insurance Agency, we pride ourselves on our commitment to exceptional customer service and our dedication to providing comprehensive insurance solutions for individuals and businesses across Central Florida. As an independent insurance agency, we have been serving the community since 1989, and we take pride in our reputation for being a trusted and reliable partner for all our clients.
Our Mission
Our mission is to provide personalized insurance solutions that meet the unique needs of each client. We understand that every individual and business has unique requirements, and we strive to tailor our services to address those specific needs. Our experienced agents take the time to listen to your concerns and work closely with you to identify the best insurance options for your lifestyle, business, or investments.
Our Services
We offer a wide range of insurance services designed to protect you, your family, and your business. Our services include:
Home Insurance: We help you find the right home insurance coverage that suits your unique needs and budget. Whether you're a homeowner or renting, we'll work with you to find the perfect policy.
Auto Insurance: Our experienced agents will help you find the best auto insurance coverage that meets your driving needs and budget. We'll work with you to find a policy that covers your vehicle, passengers, and roadside assistance.
Business Insurance: We understand that every business is unique, and we'll work with you to find the right insurance coverage that safeguards your assets, employees, and reputation. Whether you're a small startup or a large corporation, we'll find the right policy for you.
Life Insurance: We offer a range of life insurance options designed to provide financial security and peace of mind for your loved ones. Whether you're looking for term life insurance or permanent life insurance, we'll help you find the right policy for your needs.
Why Choose Pontell Insurance Agency?
At Pontell Insurance Agency, we believe in building long-term relationships with our clients. We take the time to listen to your concerns, and we work closely with you to find the right insurance solutions. Our staff is comprised of experienced agents who have been serving the Central Florida community for years. We're committed to providing exceptional customer service, and we strive to build a reputation for being a trusted and reliable partner for all our clients.
Get a Quote
Ready to get a quote? Our experienced agents are here to help. Simply fill out our online form, and we'll work with you to find the right insurance coverage that meets your unique needs and budget.
Positive Experiences with Pontell Insurance
Many reviewers have had positive experiences with Pontell Insurance, praising the company's excellent customer service, competitive rates, and supportive agents.
Praise for Agents and Staff
Several reviewers praised specific agents, including Christine Marcialis, Rob Pelton, Kris, Susan Bracht, and Kendra, for their exceptional service, knowledge, and responsiveness.
Competitive Rates and Savings
Multiple reviewers reported saving money on their insurance premiums, with some mentioning specific amounts, such as $400 in six months or thousands of dollars annually.
Ease of Process and Communication
Reviewers appreciated the smooth and efficient process of working with Pontell Insurance, with many mentioning that the agents were able to explain policies thoroughly and provide excellent communication throughout the process.
Trust and Recommendation
Many reviewers expressed their trust in Pontell Insurance and recommended the company to others, with some stating that they would highly recommend the company for various insurance needs.
Negative Experience
However, one reviewer had a negative experience with Pontell Insurance, citing poor follow-up and lack of communication regarding policy renewals, which led to increased premiums.

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