Your trusted partners for innovative insurance solutions
At Innovative Insurance Solutions, we pride ourselves on being a local and dedicated insurance agency serving Middle Tennessee. Our team of experienced professionals is committed to providing exceptional customer service, tailored insurance solutions, and expert guidance to individuals and businesses alike.
Our Mission
Our mission is to build strong relationships with our clients by offering a wide range of insurance coverage options, including home insurance, auto insurance, individual life insurance, and business insurance. We strive to educate and inspire our clients, providing them with the peace of mind that comes with knowing they are properly protected.
Our Services
We offer a comprehensive range of insurance solutions, including:
- Personal Insurance: Our personal insurance options include home insurance, auto insurance, renters insurance, high net worth insurance, watercraft insurance, and more.
- Commercial Insurance: Our commercial insurance options include contractor insurance, auto insurance, high net worth insurance, workers' compensation insurance, and commercial umbrella insurance.
Meet Our Team
At Innovative Insurance Solutions, we believe that our team is the key to our success. Our experienced and knowledgeable team members are dedicated to providing exceptional customer service, and we are proud to introduce them to you.
- Kim Broussard, LUTCH Senior Account Executive - Kim@brouagent.com, 615-417-3567 ext 10
- Thomas Broussard, Senior Account Executive - thomas@brouagent.com, 615-417-3567 ext 11
- Beth Perry, Personal Account Manager - beth@brouagent.com, 931-451-0015 ext 13
- Tina Morse, Commercial Account Manager - tina@brouagent.com, 615-417-3567 ext 14
Get an Insurance Quote
At Innovative Insurance Solutions, we believe that everyone deserves a customized insurance solution. That's why we offer free quotes tailored to your specific needs. Connect with our team to get a quote today at no cost to you.
Get in Touch
If you're looking for an insurance agency that truly cares about its clients, look no further than Innovative Insurance Solutions. Contact us today to learn more about our services and how we can help you protect what matters most.
357 Riverside Dr, 1000F, Franklin, TN 37064
Phone: 615-417-3567 or 931-451-0015
Fax: 615-528-9427
Hours: Monday-Friday, 8am-5pm
Overall Experience
The reviews provide a mixed assessment of the insurance services provided. While some customers have had positive experiences, others have reported negative encounters.
Staff Performance
Positive Staff Reviews
The reviews highlight the exceptional service provided by Beth Perry and Kim, who have gone above and beyond to assist customers with their insurance needs. They are praised for their proactive approach, helping to resolve issues and ensuring that customers have the best policies in place.
Negative Staff Review
On the other hand, Thomas is criticized for being extremely rude, which has led to a negative experience for one customer.
Recommendations
Based on the reviews, it is clear that some customers highly recommend the insurance services provided by certain staff members, such as Beth Perry and Kim, who have demonstrated exceptional customer service skills. However, one customer has warned against seeking assistance from Thomas due to his rudeness.
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