At Lumberton Insurance Agency Inc., we take pride in being a locally owned and operated business that has been serving the great state of North Carolina since 1983. Our team is dedicated to providing high-quality insurance coverage at affordable costs to individuals and companies throughout the state. With our expertise and commitment to excellence, we have built a reputation for being one of the most trusted insurance agencies in the region.
Our Services
We offer a wide range of insurance coverage to cater to the diverse needs of our clients. Our services include property and casualty insurance, life and health plans, auto insurance, motorcycle insurance, general liability, long haul trucking insurance, mobile home insurance, business auto insurance, and more. We also specialize in Medicare supplements, group health, individual major medical, and short-term medical insurance. Our team of experienced professionals is dedicated to finding the lowest price and best coverage available for each of our clients.
Our Expertise
As a family-owned business, we represent several A+ companies and work as a brokerage that works for you, not the insurance company. Our team is committed to providing personalized service and expert guidance to help you make informed decisions about your insurance coverage. We understand that every individual and business has unique needs, and we take the time to understand your specific requirements to find the best insurance solutions for you.
Why Choose Us
At Lumberton Insurance Agency Inc., we believe in building long-term relationships with our clients based on trust, integrity, and exceptional service. We are committed to providing high-quality insurance coverage at prices that fit any budget. Our team is dedicated to finding the best coverage for you, and we will be there for you throughout the process. Whether you're an individual or a business, we have the expertise and knowledge to help you navigate the complex world of insurance and find the perfect coverage for your needs.
Overview
The reviews of Lumberton Insurance are overwhelmingly positive, with nine out of ten reviewers giving the company a perfect 5-star rating. The reviewers praise the insurance agents, particularly Matt Carter and Deborah, for their excellent customer service, knowledge of the industry, and competitive pricing.
Friendly and Professional Service
Many reviewers mention the friendly and professional nature of the staff, with words like "awesome", "friendly", "responsive", and "nice" being used to describe their experience. The reviewers appreciate the time and effort the agents take to find the best policies for their needs and budgets.
Competitive Pricing
The reviewers also praise the competitive pricing offered by Lumberton Insurance, with several mentioning that they were able to find better rates than elsewhere.
Disappointing Experience
One reviewer, Brian Winningham, had a negative experience with the owner Matt. After his policy rates increased due to a change in his location, he tried to discuss the issue with Matt, who allegedly became rude, cussed him out, and hung up on him. This reviewer expresses disappointment and frustration with the poor customer service and chooses to take his business elsewhere.
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