We Are Dedicated to Providing You with Expert Insurance Solutions
At Business Insurance Services, Inc., we are a Hawaii-owned and operated, full-service insurance agency with over 30 years of experience. Founded in 1990, we have grown to become one of the state's largest local independent insurance agencies. We pride ourselves on our expertise, dedication to the industry, and commitment to providing our clients with the highest level of service.
Our Philosophy and Practice
Our philosophy is centered around customer satisfaction, and our experienced staff of insurance professionals is dedicated to achieving service excellence. We are committed to working closely with our clients to understand their unique needs and providing them with personalized solutions. We believe in treating our clients as individuals, not just policyholders, and strive to build long-term relationships built on trust and mutual respect.
Our Services
We offer a comprehensive range of insurance services, including:
Commercial Lines
- Package policies
- Fire
- Liability
- Workers' compensation
- Umbrella
- Flood
- Bonding
We take the time to understand our clients' businesses and tailor our services to meet their unique needs. We also have expertise in placing large and difficult lines of insurance efficiently and effectively.
Personal Lines
- Homeowners
- Automobiles
- Boats
- Personal property
- Personal liability umbrellas
We provide full personal lines insurance protection to our clients, ensuring that their personal assets are protected.
Risk Management
Our Risk Management approach is centered around client advocacy. We focus on best business industry practices and what is in the best interest for your business. We identify your loss drivers, hazards, and risks and develop programs to minimize risk, achieving a safe workplace environment. This approach helps to control losses, which in turn impact experience modification and lower premiums.
Claims
At Business Insurance Services, we understand the importance of prompt and fair settlement of claims. We are dedicated to providing our clients with exceptional claims service and ensuring that they receive the compensation they deserve.
Employee Benefits
We offer a competitive compensation and benefits package to our employees, including medical, dental, and vision coverage, paid vacation and sick leave, and a 401(k) plan.
Join the BIS Ohana
We are proud of our Hawaiian heritage and are committed to giving back to our community. We believe in fostering a positive and inclusive work environment and encourage our employees to participate in community events and activities.
Excellent Service and Expertise
The reviewers praised Reid Higashi, an insurance agent, for his exceptional service, expertise, and dedication to meeting their insurance needs. He was described as an "upstanding individual" who is always available to answer calls, even outside of regular hours.
Prompt and Personalized Service
Reid was commended for his prompt response to requests, often providing quotes the same day and at the lowest prices. He was also praised for his willingness to go the extra mile, such as delivering payments to the insurance company on behalf of his clients.
Trustworthy and Knowledgeable
Reviewers trusted Reid's expertise, citing his ability to explain complex policies and offer tailored solutions to their specific needs. He was described as "professional, concise, and a great guy" who looks out for his clients' best interests.
Local Expertise
Many reviewers appreciated Reid's local presence, which allowed for face-to-face interactions and a more personalized experience. He was also commended for his ability to navigate complex insurance needs, including business and commercial insurance.
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