Protecting Your Needs, Today and Tomorrow
Welcome to United Agencies Insurance Group, an independent insurance agency based in Cleveland, Ohio's dynamic Playhouse Square district. We specialize in providing quality personal, commercial, and benefit insurance programs to clients all over the world. While today United Agencies is one of the largest locally-owned insurance agencies in the Midwest, we pride ourselves on providing personal service and care.
Our History
United Agencies was formed in 1972 as a union of four family-owned insurance agencies, each tracing its roots back to the 1920s and 1930s. Our mission at UA is to meet the needs of our clients first and foremost. Insurance is a relationship business, and we value and respect our clients by ensuring that we offer the best coverage at the most affordable pricing.
Our Services
We excel in customizing comprehensive personal and business insurance programs, risk management programs, as well as providing solutions for your individual or business healthcare needs. With a wide variety of insurance markets, we can tailor the best fit for your insurance needs. We offer a range of services, including commercial insurance, personal insurance, and employee benefits. Our commercial insurance department has vast experience in the commercial insurance marketplace and understands that each situation is unique. We have three divisions (small business, medium business, large business, and professional) to ensure that our client's needs are addressed by specialists who are attuned to their specific situation.
Our Process
Our process is designed to provide our clients with the individual attention and exemplary service often not found in the current insurance industry. The UA Process involves:
1. Listen
2. Develop Strategies/Solutions for your needs
3. Implement & Communicate
4. Educate & Monitor
We're in the business of PROTECTING YOUR NEEDS, not only for now but for the future to come.
Overall Experience
The reviewers have had extremely positive experiences with Howell Insurance and Fran Zettl of the United Agencies Insurance Group. They have been praised for their prompt responsiveness and ability to resolve any issues that may arise.
Customer Service
The reviewers raved about the excellent customer service they received from these insurance providers. They were impressed with the quick responses to their inquiries and the satisfactory resolutions to any problems that occurred.
Expertise and Guidance
Fran Zettl, in particular, was commended for her exceptional guidance and education of her clients. She takes the time to understand her clients' specific needs and finds the best options to meet those needs.
Provider Comparison
The reviewers emphasized the significant difference between purchasing insurance online and working with a highly respected professional like Fran Zettl. They stressed that Fran's personalized approach and expertise make a substantial difference in the quality of service received.
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