The David Arce State Farm Insurance Agency has been proudly serving the Madison Heights community with insurance and financial services since 1994. At our agency, our mission is to serve others and care for those around us. We believe that by doing so, we can make the world a better place for everyone associated with us - our team, our customers, and our strategic partners.
Our Story
David Arce, our agency owner, is a graduate of the University of Detroit. He is an active member of the community and has been involved in various charitable initiatives. One notable initiative he has embarked on is hosting Distracted Driving Courses with other community members. His goal is to raise awareness among the youthful members of our community about the importance of being a safe and focused driver. David is also an avid runner, having completed over 31 marathons, including the prestigious New York City Marathon.
Our Services
Our team of licensed insurance professionals is committed to helping you get the most out of your insurance coverage, tailored to your specific needs. We offer a wide range of insurance products and services, including:
- Auto insurance
- Homeowners insurance
- Condo insurance
- Renters insurance
- Business insurance
- Life insurance
- Health insurance
- Pet insurance
- Recreational vehicles insurance
- Boat insurance
In addition to providing personal insurance services, we also assist small business owners with their commercial lines of insurance. Our goal is to provide you with personalized service and expert advice to ensure you receive the best possible coverage for your unique situation.
Our Office
Our office is conveniently located at 909 E 12 Mile Rd, Madison Hts, MI 48071. Our office hours are Monday through Friday from 9:00 am to 5:00 pm, and by appointment only on Saturdays and evenings. You can reach us by phone at (248) 399-1155 or by fax at (248) 399-0615.
Contact Us
If you would like to schedule an appointment or have any questions, you can contact us by calling or texting us, or by filling out the form on our website. We look forward to serving you and helping you navigate the often-complex world of insurance and financial services.
Negative Reviews
There are two reviewers who gave State Farm 1-star ratings. They expressed dissatisfaction with the company's services. Joshua Backhus was unhappy with the 33% rate increase without any accidents or violations on his record. He also had difficulty canceling his policy, receiving a refund, and dealing with the agent David Arce and his team. Paul Robinson had various issues with the company, including changes to his policies without his authorization, excessive effort required to correct mistakes, and difficulty canceling his policies.
Positive Reviews
On the other hand, there are ten reviewers who gave State Farm 5-star ratings. They praised the company's staff, particularly Sarah H, Hazar Knight, and Judy Hessell, for their exceptional customer service, patience, and professionalism. The reviewers appreciated the smooth and stress-free process of getting a quote, setting up policies, and answering their questions.
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