Insurance with Integrity, from Traders.
At Traders General Agency, Inc., we are dedicated to providing our customers with exceptional service, flexibility, and value. We believe that building strong relationships with our customers, agents, and partners is the key to our success. Our mission is to be theleading provider of insurance solutions, empowering our customers to live their lives with confidence and peace of mind.
Our Services
We offer a wide range of insurance services, including auto insurance, renters insurance, and roadside assistance. Our auto insurance policies provide coverage for accidents, theft, and property damage, giving our customers the financial protection they need in the event of an unexpected event.
Payment Options
We understand that managing your finances can be overwhelming, which is why we offer flexible payment plans to make paying your insurance premiums easier. You can pay your premiums online, by phone, or by mail. We also offer automatic recurring payments, saving you time and hassle.
Claims Processing
If you're involved in an accident or your property is damaged, we'll be there to help you navigate the claims process. Our experienced claims team is dedicated to providing exceptional service and ensuring that your claim is processed quickly and efficiently.
Insurance Options
At Traders General Agency, Inc., we believe that everyone deserves access to insurance coverage. That's why we offer a range of insurance options, including auto insurance, renters insurance, and roadside assistance. Our policies are designed to provide our customers with the financial protection they need, no matter what life throws their way.
Agent Partners
We're proud of our partnerships with independent insurance agents, who work tirelessly to help us serve our customers. We believe that our agents are the backbone of our business, and we appreciate their dedication and expertise.
About Traders
Traders General Agency, Inc. is a leading provider of insurance solutions. We're committed to building strong relationships with our customers, agents, and partners. Whether you're looking for auto insurance, renters insurance, or roadside assistance, we're here to help.
Insurance Claims Experience
Reviews highlight a concerning trend of poor customer service and claims handling by Traders. Multiple reviewers expressed frustration with the company's claims process, citing delays, unresponsiveness, and unhelpful adjusters.
Delays and Unresponsiveness
Reviewers reported experiencing lengthy hold times when calling the company, only to be placed on hold again once they reached a representative. One reviewer mentioned being told that the "claim review committee" only meets periodically, implying that the company uses this as an excuse to delay claims processing.
Unhelpful Adjusters
Two reviewers specifically mentioned their adjusters as being unhelpful and unresponsive. One adjuster, Roy Wilson, was said to be particularly uncooperative, refusing to answer phone calls and claiming that he couldn't process a claim without contacting the at-fault party, despite having a police report and insurance information.
Positive Work Environment
On a more positive note, one reviewer, an employee of Traders, reported a positive work environment. They mentioned being able to offer ideas and assistance, working closely with the company's owners, and feeling appreciated and heard.
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