Business Details
Your Trusted Insurance Partner in Mount Prospect, IL
At Held Insurance Agency, we recognize the value of our clients and are dedicated to supporting their goals through personalized insurance solutions. With over 20 years of experience in the industry, we operate as an independent insurance agency, offering flexibility that is hard to find elsewhere. Our commitment to client satisfaction has earned us recognition as a ten-year award winner in Chicagoland. We work with several top-rated carriers, including Acuity and Progressive, to provide a wide range of personal and business insurance solutions tailored to individual needs.Licensed in Illinois, Wisconsin, and Arizona, our local expertise allows us to understand and address the unique risks our clients face. Our mission is to build lasting relationships by prioritizing client needs and ensuring they feel valued and supported. Through our dedication to transparency, reliability, and ethical practices, we aim to be the trusted partner our clients deserve.
Services
Auto Insurance
Home Insurance
Umbrella Insurance
General Liability Insurance
Workers Compensation Insurance
Business Auto Insurance
Commercial Property Insurance
Commercial Bonds
Landlord Insurance
Trucking Insurance
Highlights and features
- We have over 20 years of experience in the insurance industry.
- Our personalized solutions cater to unique client needs and goals.
- We leverage local market knowledge to address regional risks effectively.
- As an independent agency, we offer flexible options from top-rated carriers.
- We are a ten-year award-winning agency recognized for client service excellence.
What people say
Saved hundreds of dollars
Great to work with
Responsive
Informed decisions
Took anxiety out
Services
Auto Insurance
Auto insurance protects your vehicle and provides liability coverage for accidents, theft, or damage. Our policies include bodily injury liability, property damage, medical payments, and uninsured motorist coverage. We help clients customize policies to meet state requirements and personal needs, ensuring financial protection and peace of mind on the road.
Home Insurance
Home insurance safeguards your property against risks like fire, theft, and natural disasters. Coverage includes structural damage, personal belongings, and liability for injuries on your property. We offer policies with replacement cost coverage and optional add-ons like flood insurance to ensure comprehensive protection for your home and family.
Umbrella Insurance
Umbrella insurance provides additional liability coverage beyond standard auto or home policies. It protects against high-cost claims like lawsuits or severe accidents, offering financial security for unexpected events. We help clients extend their coverage limits to safeguard assets and reduce out-of-pocket expenses during major claims.
General Liability Insurance
General liability insurance protects businesses from claims of bodily injury, property damage, and advertising injury. It covers legal fees, medical costs, and settlements up to policy limits. We assist businesses in securing tailored policies to mitigate risks associated with daily operations and client interactions.
Workers Compensation Insurance
Workers compensation insurance covers medical expenses and lost wages for employees injured on the job. It ensures compliance with legal requirements and protects businesses from lawsuits related to workplace injuries. We provide policies that support employee recovery and minimize financial disruptions for employers.
People
Erich Held
Agency Owner / Licensed Agent
Erich Held is the owner of Held Insurance Agency, bringing over 20 years of industry experience. He specializes in personalized insurance solutions and has earned recognition for client-focused service. Erich is committed to helping clients navigate complex insurance needs with clarity and confidence.
Diana Liphardt
Personal Lines Account Manager
Diana Liphardt manages personal insurance accounts, offering expertise in auto, home, and life coverage. She prioritizes client education and tailored solutions to ensure comprehensive protection. Dianas dedication to customer service has made her a trusted advisor in the community.
Marlene Reyes
Commercial Lines Account Manager
Marlene Reyes specializes in commercial insurance, assisting businesses with liability, workers compensation, and property coverage. Her focus on risk management and client relationships ensures businesses receive strategic protection tailored to their operational needs.
Dimitry Feldman
Licensed Agent
Dimitry Feldman provides insurance solutions with a focus on bilingual support for Spanish-speaking clients. His expertise spans personal and commercial policies, emphasizing clear communication and customized coverage options to meet diverse client needs.
Lisa Held
Customer Support Team
Lisa Held supports clients with policy inquiries and service requests, ensuring a seamless experience. Her role involves coordinating coverage adjustments and addressing client concerns promptly, reflecting the agencys commitment to responsive and reliable service.
Questions
What types of insurance does Held Insurance Agency offer?
We provide personal insurance (auto, home, life), business insurance (liability, workers compensation), and health insurance solutions tailored to individual and organizational needs.
How can I get a personalized insurance quote?
Contact us via phone or our website to discuss your needs. Our agents will review your situation and provide customized coverage options with competitive pricing.
Are you licensed to operate outside Illinois?
Yes, we are licensed in Wisconsin, Arizona, and Illinois, serving clients throughout Chicagoland and surrounding regions.
What sets your agency apart from competitors?
As an independent agency, we offer unbiased advice and access to multiple carriers, ensuring you receive the best coverage at competitive rates.
How do I file a claim with your agency?
Report claims through our Service Center online or contact us directly. We guide you through the process to ensure timely and fair resolution.
Do you offer 24/7 customer support?
While we are not available 24/7, our team responds promptly during business hours and provides emergency contact options for urgent needs.
