Business Details
22 Years
experience
Emergency
services
Your Trusted Insurance Claims Partner in Mobile, AL
Founded in 2004 through the merger of Veillon & Veillon, Inc. and Coastal Adjusting, Inc., Claims Consultants brings together over 40 years of combined claims adjusting experience. Our team provides nationwide support for daily claims, catastrophe events, commercial and residential losses, flood claims, and marine claims. We operate 24/7/365 with a dedicated staff of certified adjusters and advanced technology infrastructure, including FileTrac and XactAnalysis systems for real-time claim tracking. Our corporate headquarters in Mobile, AL features 7,500 sq ft of office space with expansion capabilities, strategically located near major highways for rapid deployment.We maintain self-sufficient operations through backup generators, fiber optic connections, and satellite internet. Our commitment to quality is demonstrated through specialized teams for complex losses, ongoing training programs, and adherence to National Flood Insurance Program standards. With affiliate offices in Louisiana, Florida, and Michigan, we offer nationwide coverage including Hawaii. Our adjusters are proficient in industry-standard estimating software and maintain rigorous oversight through dedicated team leaders for every 10-12 adjusters. We provide both field inspection services and fast-track file review processes to meet diverse client needs.
Services
Daily Claims
Catastrophe Claims
Commercial Claims
Residential Claims
Flood Claims
Marine Claims
Details
- Year established: 2004
Highlights and features
- We provide 24/7/365 nationwide claims support with certified adjusters
- Our team has 40+ years combined experience in claims adjusting
- We utilize advanced tracking systems for real-time claim monitoring
- We maintain specialized teams for complex and large loss claims
- Our adjusters are certified in multiple estimating software platforms
Associations and certifications
- National Flood Insurance Program (NFIP)
Services
Daily Claims
Our daily claims service provides nationwide support for standard insurance claims processing. With experienced adjusters proficient in Xactimate, Simsol, and Symbility software, we handle both field inspections and fast-track file reviews. Our web-based tracking systems enable real-time monitoring from assignment to completion, ensuring timely resolution for our clients' day-to-day business needs.
Catastrophe Claims
We specialize in nationwide catastrophe response with a database of 1000+ certified adjusters. Our dedicated team leaders oversee every 10-12 adjusters during large-scale events, utilizing advanced tracking systems for efficient deployment. With experience handling events across all 50 states including Hawaii, we provide rapid response and comprehensive claims management for both large and small catastrophe events.
Commercial Claims
Our commercial claims service addresses complex business losses with specialized adjusters trained in large loss management. We employ core specialists and GA adjusters to handle intricate commercial claims, supported by experienced managers who ensure compliance with industry standards. Our team provides tailored solutions for complex losses while maintaining rigorous oversight and quality control throughout the claims process.
Residential Claims
We handle residential claims nationwide, covering all property types including single-family homes, multifamily units, condos, and mobile homes. Our certified adjusters provide comprehensive services from initial inspections to final settlements, with expertise in salvage recovery, subrogation identification, and negotiated settlements. We maintain dedicated resources to address this high-volume segment of the insurance claims industry.
Flood Claims
Our flood claims service utilizes National Flood Insurance Program (NFIP) certified adjusters trained in all aspects of flood damage assessment. We maintain a large roster of specialists certified in residential, commercial, and condominium flood claims, with proficiency in multiple estimating programs. Our team ensures strict compliance with NFIP and Write Your Own (WYO) guidelines for accurate and timely claim resolution.
Questions
What types of insurance claims do you handle?
We handle all major claim types including daily claims, catastrophe claims, commercial claims, residential claims, flood claims, and marine claims across all 50 states.
Are your adjusters certified?
Yes, our adjusters are certified in industry-standard software and we specifically utilize National Flood Insurance Program (NFIP) certified adjusters for flood claims.
Do you provide 24/7 claim services?
Yes, we offer 24 hours a day, 7 days a week, 365 days a year service for all claim types with immediate response capabilities.
What technology do you use for claim tracking?
We use advanced web-based systems including FileTrac and XactAnalysis for real-time claim monitoring and management from assignment to completion.
How do you handle large-scale catastrophe events?
We deploy a database of 1000+ adjusters with dedicated team leaders overseeing every 10-12 adjusters, supported by our corporate infrastructure in Mobile, AL and affiliate offices nationwide.
Do you have specialized commercial claim services?
Yes, we have specialized teams with core large loss adjusters and GA adjusters specifically trained to handle complex commercial claims and investigations.
