Claims Consultants

At Claims Consultants LLC, we pride ourselves on providing our clients and their policyholders with timely, professional, and courteous services. Our team is dedicated to ensuring that every interaction is characterized by courtesy, respect, honesty, and integrity. We understand that in times of need, quick and efficient service is paramount, which is why we are available 24 hours a day, 7 days a week, 365 days a year.

Our Services

Our services are designed to cater to both day-to-day business needs and catastrophic events. We offer nationwide service to our clients, ensuring that no matter the size or scope of the event, we are there to assist. Our experienced staff is equipped to handle all claims promptly and efficiently, providing fast and reliable service. We also provide a staff-assist service for overflow claims, ensuring that every case receives the attention it deserves.

History

The idea of Claims Consultants LLC was born from the merger of two pioneering companies, Veillon & Veillon, Inc. and Coastal Adjusting, Inc., in August 2004. This union brought together 40 years of combined claims adjusting experience between the owners. In October 2007, Robert (Bob) Helms purchased his partner's interest in the company, further solidifying our commitment to excellence.

Technology and Infrastructure

We are self-sufficient with state-of-the-art technology, including a back-up generator, Fiber Optic Cable, VOIP, and wireless satellite internet capabilities. Our 12,000 square feet of land surrounding the buildings allows for additional space if needed, including temporary offices. We utilize advanced Web Based claims and adjuster tracking systems to ensure seamless monitoring and oversight.

Locations and Logistics

Our corporate office is located in the Mobile, AL area, with affiliate offices in New Iberia, LA, Ft. Walton Beach, FL, and Detroit, MI. We own our headquarters' building in Satsuma, Alabama, providing us with flexibility and the ability to expand or relocate quickly if needed. Our IT staff can move and reconnect our hardware at any of our other locations within 24 hours, ensuring business continuity.

Our Promise and Pledge

At Claims Consultants LLC, we pledge to provide an example of excellence in the business world and adhere to high professional standards. We promise to act immediately to rectify any issues regarding our services that do not meet our clients' high standards. Every employee and independent adjuster is committed to meeting or exceeding client expectations, ensuring that our services consistently meet the highest standards.