Putting Your Peace of Mind First
Who We Are
At Superior Insurance, we are dedicated to providing our customers with the best possible insurance services in North Carolina. With offices in North Raleigh, South Raleigh, Durham, and North Durham, we serve the entire state of North Carolina. Our team of experienced agents is committed to understanding the unique needs of each customer and tailoring insurance solutions to meet those needs.
What We Do
Our insurance agency specializes in a wide range of insurance products, including auto insurance, homeowner's insurance, renter's insurance, boat insurance, motorcycle insurance, business insurance, and life insurance. We understand that every customer is unique, and we take the time to understand their individual circumstances and provide personalized insurance solutions.
What We Offer
Our insurance agency offers a range of insurance products to cater to the diverse needs of our customers. Some of the services we offer include:
- Auto Insurance: We offer auto insurance policies that provide comprehensive coverage for your vehicle, including liability, collision, and comprehensive coverage.
- Homeowner's Insurance: Our homeowner's insurance policies provide comprehensive coverage for your home, including liability, damage to the structure, and personal property.
- Renter's Insurance: Our renter's insurance policies provide coverage for your personal property and liability while renting a home or apartment.
- Boat Insurance: We offer boat insurance policies that provide coverage for your watercraft, including liability, collision, and comprehensive coverage.
- Motorcycle Insurance: Our motorcycle insurance policies provide coverage for your motorcycle, including liability, collision, and comprehensive coverage.
- Business Insurance: We offer business insurance policies that provide coverage for commercial property, liability, and business income.
- Life Insurance: Our life insurance policies provide financial protection for your loved ones in the event of your passing.
Why Choose Us
At Superior Insurance, we pride ourselves on providing exceptional customer service, competitive pricing, and personalized insurance solutions. Our experienced agents are dedicated to understanding your unique circumstances and providing insurance products that meet your needs. We are committed to building strong relationships with our customers and providing them with the best possible insurance protection.
What Our Customers Say
At Superior Insurance, we are proud of our reputation for excellent customer service and personalized insurance solutions. Here are what some of our satisfied customers have to say:
"Thank you all for your wonderful service! You guys manage to fix any problem I come in with."
- Raven J., Raleigh, NC
"I've been a client here for over ten years and have always been happy with my service!"
- Paul Wilson, Raleigh, NC
"I've been a client here for over ten years and have always been happy with my service!"
- Jesica Luna, Durham, NC
Get in Touch
If you are looking for comprehensive insurance protection in North Carolina, contact us today. Our experienced agents are ready to provide you with a personalized insurance solution tailored to your unique needs.
Payment Issues and Unexpected Charges
Some customers have reported issues with unexpected charges and payment issues. Maria L. mentioned that she received an email demanding an additional payment for December despite having already made a payment, and was also charged $39 for adding a vehicle to her policy. Fred D. also had issues with his policy renewal, where he was told that he would be charged for the next six-month policy despite requesting changes to his policy.
Positive Experience with Policy Switch
On the other hand, Steve C. had a positive experience with Superior, where he was able to switch to a new auto policy and save money. He was also impressed with the customer service provided by Hazel.
Poor Customer Service and Unethical Practices
Fred D. had a very negative experience with Superior, citing poor customer service and what he perceived as unethical practices. He felt that the company was only looking out for its own interests and did not care about inconveniencing customers. He also had issues with the refund process, which took longer than expected and was handled inefficiently.
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