Business Details
39 Years
experience
Emergency
services
Affordable Housing Insurance Solutions
Synchrous was founded in 1987 as the Housing Authorities Risk Retention Pool (HARRP) to address the unique insurance needs of public housing authorities and affordable housing providers. Over 35 years, we have evolved into a member-owned risk-sharing group delivering low-cost property and liability insurance solutions across four Western states. Our cooperative model pools risk to provide stable rates, higher coverage limits, and specialized services tailored to housing authorities and tax-credit partnerships. We offer hands-on claims management, loss control expertise, and comprehensive training resources including an Attorney Helpline and extensive fair housing library.Our team of insurance professionals provides personalized consultation on property, liability, and high-risk issues specific to affordable housing operations. With a focus on ethical practices and fiscal responsibility, we maintain strong relationships with member organizations through transparent communication and proactive risk management support. Our service area includes Oregon, Washington, California, and Nevada, where we combine local market knowledge with nationwide insurance expertise.
Services
Property Insurance
Liability Insurance
Risk Management
Claims Service
Loss Control
Consulting Services
Policy Changes
Training Resources
Details
- Year established: 1987
Highlights and features
- We have over 35 years of experience in affordable housing insurance
- Member-owned risk-sharing group structure ensures competitive rates
- Personalized access to specialized expertise and training resources
- Higher coverage limits at lower costs than traditional insurers
- Dedicated service for public housing authorities and tax-credit partnerships
Services
Property Insurance
We provide comprehensive property insurance solutions for housing authorities and affordable housing providers. Our coverage protects against physical damage to buildings and structures while offering risk management resources to mitigate potential losses. Policies are customized to meet the specific needs of public and non-profit housing organizations.
Liability Insurance
Our liability insurance programs safeguard housing organizations against legal claims and financial risks. The coverage addresses unique challenges faced by affordable housing providers, including tenant-related incidents and property maintenance issues. We offer specialized risk transfer solutions and claims management support.
Risk Management
We deliver tailored risk management services including loss control training, safety protocols, and compliance guidance. Our experts provide hands-on support for fair housing regulations, employment law, and Americans with Disabilities Act requirements specific to housing operations.
Claims Service
Our claims handling process includes dedicated support for property damage, auto accidents, and liability claims. We offer emergency response guidance, documentation assistance, and coordination with restoration contractors to ensure timely resolution and minimal operational disruption.
Loss Control
We provide proactive loss control programs featuring safety training, hazard identification, and emergency preparedness resources. Our services include water damage mitigation protocols, staff training materials, and customized risk assessment tools for housing authorities and affordable housing providers.
People
Tom Williams
Director of Claims
Manages claims operations with expertise in property and auto insurance claims handling.
Questions
What types of organizations does Synchrous insure?
We specialize in insuring public housing authorities and affordable housing providers including tax-credit partnerships and non-profit housing organizations.
How does the risk-sharing model benefit members?
Our member-owned structure pools risk to provide stable rates, higher coverage limits, and customized insurance solutions at lower costs than traditional commercial insurers.
What should I do after a property loss?
Immediately secure the site, document damage, and report claims promptly. Emergency repairs are encouraged to prevent further damage while maintaining documentation for claims processing.
Do you offer specialized training resources?
Yes, we provide fair housing training, safety contract templates, and an Attorney Helpline for legal guidance specific to affordable housing operations.
How are water damage claims handled?
We require immediate water extraction and commercial drying. Our claims team provides emergency restoration contractor contacts and specialized handling procedures for mold prevention.
