Protecting what's important starts here.
At Barrett Claims Management, Inc., we pride ourselves on being a boutique firm that offers a unique blend of personalized service and scalability. With over 25 years of combined experience in the insurance industry, our team of experts has a proven track record of successfully managing claims for clients across the country. Our approach is built around providing a client-centric approach, where each client receives personalized attention and service tailored to their specific needs.
Our Vision
Our vision is to be the go-to claims management company for insurance entities seeking exceptional service, integrity, and results. We believe that every client deserves to be treated with respect, professionalism, and transparency. Our goal is to build long-term relationships with our clients by consistently delivering high-quality claims management services.
Our Services
At Barrett Claims Management, Inc., we offer a range of services designed to meet the unique needs of our clients. Our services include:
- Daily Claims Handling: Our team of adjusters is equipped to handle daily claims, providing full-service adjusting and limited task assignments for residential and commercial property and casualty clients.
- Catastrophe Claims Handling: In the event of a catastrophic event, our team is prepared to respond quickly and efficiently, providing scalable resources to handle the resulting claims.
- Virtual Claim Handling: We offer virtual claim handling solutions, including remote desk adjusting workflows, to provide increased efficiency and cost savings.
Our Leadership
Our leadership team consists of experienced professionals with a deep understanding of the claims industry. Our President and Chief Executive Officer, Pam Barrett, has over 42 years of claims leadership experience, with a proven track record of success in all facets of claims management. Our Chief Operations Officer, Courtney Barrett-Vestal, has over 20 years of experience in the insurance industry, with a strong background in operations and claims management. Our Chief Claims Officer, Scott Barrett, has over 17 years of property and casualty adjusting experience, with a proven track record of successfully managing claims operations.
Our Adjusters
Our team of adjusters is comprised of experienced professionals who have undergone a rigorous vetting process to ensure they have the expertise and expertise to handle claims efficiently and effectively. We believe in providing high-quality service to our clients, and our adjusters are dedicated to delivering exceptional results.
Our Mission
At Barrett Claims Management, Inc., our mission is to provide exceptional claims management services that meet the unique needs of our clients. We are committed to delivering high-quality service, integrity, and results, while building long-term relationships with our clients.
Overall Experience
The majority of reviewers have had a negative experience with this company, citing poor communication and unresponsive staff. However, a few reviewers have had positive experiences with specific individuals or aspects of the company.
Communication Issues
Several reviewers have expressed frustration with the lack of communication from the company. Many have left voicemails and sent emails that have gone unanswered. Some have even stated that they were told one thing, only to have the opposite happen. This lack of communication has led to feelings of frustration and disappointment.
Unreliable Staff
Several reviewers have described the staff as unprofessional and unresponsive. One reviewer even stated that the adjusters were "TRASH" and that they didn't answer phone calls or respond to emails. Another reviewer stated that they were forced to spend 9 months waiting for a simple claim to be handled.
Positive Comments
Despite the negative comments, a few reviewers have had positive experiences. One reviewer praised the level of service and professionalism they received from the company. Another reviewer had a good experience with a specific individual, stating that they were very pleasant and helpful.
Summary of Negative Comments
The negative comments focused on the poor communication and unresponsive staff, with several reviewers expressing frustration and disappointment with the lack of response from the company.
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