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13 Years
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Emergency
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Your Trusted Insurance Partner in Weatherford, TX
United Services is a family-owned and operated independent insurance agency with over 30 years of combined experience in both personal and commercial insurance. Our approach centers on treating clients like family, providing tailored insurance solutions through partnerships with multiple carriers to ensure optimal coverage. Located in Weatherford, Texas, we serve local clients and businesses nationwide, specializing in property, auto, liability, and specialty insurance. Our team prioritizes exceptional customer service with a small-town ethos while maintaining national reach. With expertise in both personal and commercial sectors, we help clients prepare for life's uncertainties through comprehensive risk management.

Our independent agency model allows us to offer customized solutions by comparing policies across numerous top-tier insurers. We maintain 24/7 availability for our clients, ensuring prompt assistance during emergencies or policy changes. Our reputation for reliability and personalized attention has earned us long-term relationships with businesses across diverse industries. Through three decades of service, we've built trust by consistently placing client needs above all else. Our commitment to excellence extends to continuous education and adaptation to evolving insurance landscapes.
Services
Commercial Insurance Personal Insurance Property Coverage Auto Insurance Workers Compensation General Liability Business Owners Policy Homeowners Insurance Commercial Auto Risk Management
Details
  • Year established: 2013
Highlights and features
  • Family-owned agency with 30+ years of combined insurance experience
  • Independent agency model offering multiple carrier options
  • 24/7 availability for emergency insurance needs
  • Specialized expertise in both personal and commercial insurance
  • Nationwide service with local Texas community values
What people say
Excellent customer service Most detailed insurance agent Quick to respond day or night Treats business like their own Relieves insurance pressure
Services
Commercial Insurance
United Services provides comprehensive commercial insurance solutions tailored to businesses of all sizes. Our offerings include general liability, workers compensation, business owners policies, and specialized coverage for unique industries. With access to multiple carriers, we help businesses protect their assets while ensuring compliance with industry-specific requirements. Our experienced team works closely with clients to assess risk exposure and develop customized protection strategies.
Personal Insurance
We offer personalized personal insurance solutions covering auto, home, recreational vehicles, and specialty items. Our services protect individuals against unexpected events through customizable policies that adapt to changing life circumstances. From standard homeowners insurance to high-value property coverage, our agents help clients secure appropriate protection levels while maintaining affordability and comprehensive risk management.
People
Ross Surles
Owner/Manager
With over 30 years in insurance, Ross founded United Services in 2013 after extensive industry experience. He specializes in commercial insurance and maintains 24/7 availability for client needs while mentoring his team.
Callie Jo Shaw
Insurance Agent
Callie Jo has served as the agency's main CSR/producer since 2013. With 10+ years in insurance, she manages both personal and commercial accounts while ensuring efficient operations and client satisfaction.
Fran Denham
Administrative Assistant
Fran has managed financial operations and daily logistics for United Services over the past 8 years, ensuring accurate accounting and smooth back-office functions that support the agency's growth.
Questions
What types of insurance does United Services offer?
We provide comprehensive personal insurance (auto, home, RV) and commercial insurance (BOP, liability, workers comp) with specialized options for unique needs.
How does being an independent agency benefit me?
Our independence allows us to compare policies across 20+ carriers to find your business or family the most competitive rates and coverage options.
Do you serve clients outside Texas?
Yes, we serve clients nationwide with primary coverage in Southeastern states and the Southwest region while maintaining Texas roots.
What makes United Services different from other agencies?
Our family-owned approach combines 30+ years of experience with 24/7 availability and personalized service that prioritizes client needs above all else.
How quickly can I get insurance coverage?
Our team works promptly to assess your needs and secure coverage options, often providing quotes and policy setup within one business day.