United Services is a family-owned and operated insurance agency that has been serving the community for over 30 years. We are committed to providing the best possible service and protection for our clients. Our team of experts is dedicated to helping you navigate the complexities of insurance and ensuring that you have the right coverage for your personal and commercial needs.
Our History
United Services was founded by Ross Surles, who has over 30 years of experience in the insurance industry. Ross had the opportunity to open his own agency in 2013, and he has since built a team of experienced insurance professionals who share his commitment to exceptional customer service. Our agency is uniquely positioned to serve clients throughout the country, with a strong presence in the Southeast and a network of partners across the United States.
Meet the Team
At United Services, we believe in the importance of strong personal relationships and a commitment to our community. Our team includes:
- Ross Surles, Owner and Manager: With over 30 years of experience in the insurance industry, Ross is the go-to expert for all insurance needs.
- Callie Jo Shaw, Insurance Agent: Callie Jo has over 10 years of experience in the insurance business and is responsible for managing the personal and commercial sides of our agency.
- Fran Denham, Administrative Assistant: Fran is responsible for keeping our day-to-day operations running smoothly and ensuring that all accounts are up-to-date.
What We Offer
At United Services, we offer a wide range of insurance products and services designed to meet the unique needs of our clients. Our portfolio includes:
- Commercial Insurance Coverage: We provide business owners policy (BOP), general liability, property, and equipment coverage to help protect your business from unexpected events.
- Personal Insurance Coverage: We offer personal lines coverage, including auto, home, and umbrella insurance, to help protect your personal assets.
- Client Support: We are committed to providing exceptional customer service and support to ensure that our clients are completely satisfied with our services.
Our Partners and Affiliations
United Services is proud to be a part of a network of insurance partners and affiliates, including:
- United Fire
- Kemper
- Progressive
- Travelers
- AmTrust/UBI
- Texas Mutual
- Hartford
- Atlas America
- First Zurich
- Allied
- MetLife
- Capstone
- US Risk
- Philadelphia Service
- Lloyds
- CNA
- Columbia Insurance Group
- Safeco
- Combined Group
- South & Western National
- Foremost
- Insurors Indemnity Association
- Casualty
- Burns & Wilcox
- Texas Windstorm
- First Comp
- Suretec Bonding
- Republic Group
- Dairyland
- Mendota
- ASI
- Lloyds Old Republic
Our Philosophy
At United Services, we believe that insurance should be a peace of mind, not a source of stress. We are committed to providing our clients with personalized service and tailored solutions that meet their unique needs. Whether you're a business owner or individual, we're here to help you protect what matters most.
Our Contact Information
United Services
113 E Park Ave, Unit 103
Weatherford, TX 76086
Phone: 325-356-3003
We're committed to being your trusted partner in insurance. Contact us today to learn more about our services and how we can help you achieve peace of mind.

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