Personalized Service You Need to Make the Important Decisions
At Ostrander Insurance Agency, we're dedicated to providing personalized service to our clients, helping them make informed decisions about their insurance needs. With over 40 years of experience, our team of experienced professionals is committed to delivering exceptional service, building lasting relationships, and providing customized insurance solutions.
Our Story
Founded in 1979 by Dick Ostrander, our agency has grown to become a trusted name in the insurance industry. With a strong foundation built on excellence, integrity, and dedication, we've expanded our services to meet the evolving needs of our clients. From auto insurance to business insurance, homeowner's insurance to personal umbrella insurance, we offer a wide range of products and services designed to protect what matters most.
Our Mission
Our mission is to provide personalized, dedicated service to our clients, helping them navigate the complex world of insurance. We believe that every individual and business is unique, and that's why we take the time to understand their specific needs and goals. By building relationships, providing education, and offering tailored solutions, we aim to empower our clients to make informed decisions about their insurance coverage.
Our Services
We offer a comprehensive range of insurance products and services, including:
- Auto Insurance: We'll help you find the right coverage for your vehicle, whether you're a first-time driver or a seasoned motorist.
- Business Insurance: From liability to commercial auto, we've got you covered with customized solutions for your business.
- Homeowner's Insurance: Protect your home, your family, and your possessions with our tailored homeowner's insurance policies.
- Personal Umbrella Insurance: Get added protection and peace of mind with our personal umbrella insurance coverage.
Why Choose Us
At Ostrander Insurance Agency, we pride ourselves on our:
- Personalized service: Our experienced team is dedicated to understanding your unique needs and goals.
- Commitment to excellence: We're recognized for our superior service, and we strive to exceed your expectations.
- Local expertise: As a local agency, we understand the specific needs of our community, and we're committed to providing tailored solutions.
Excellent Customer Service
The reviews for Ostrander Insurance are overwhelmingly positive, with all reviewers giving the company 5 stars. The common theme among these reviews is the exceptional customer service provided by Paul, the agent. Reviewers praise Paul's responsiveness, professionalism, and ability to find the best rates for their insurance needs.
Friendly and Welcoming
Several reviewers mention the friendly and welcoming atmosphere at Ostrander Insurance, with one reviewer even mentioning that it's a feeling that has been consistent throughout her lifetime. This level of customer service has led to customers becoming loyal and recommending the company to others.
Knowledgeable and Helpful
The reviewers praise Paul's knowledge and expertise in the insurance field, noting that he is able to explain complex concepts in a clear and understandable manner. This level of expertise has resulted in customers feeling confident in their insurance coverage and appreciating the added value it provides.
Comparing Insurance Providers
Some reviewers mention the process of comparing insurance providers, with Ostrander Insurance coming out on top in terms of rates and coverage. This level of competition has resulted in customers being able to make informed decisions about their insurance needs and feeling good about their choices.
Not So Perfect Experience
Unfortunately, not every reviewer has had a perfect experience with Ostrander Insurance. One reviewer, Sarah Esplan, gives the company only 1 star and expresses frustration with the lack of interest in her business and the company's perceived lack of customer service.
Negative Review
Sarah Esplan's review highlights one of the few negative comments about Ostrander Insurance. She expresses disappointment with the company's lack of interest in her business and the feeling that they may prioritize their existing clients over new ones.
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